Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use CRM tool"

What do you like best about Nutshell? I work with a lot of temporary staff and needed something that was intuitive and easy to understand. I tried just about everything and Nutshell was the best for this while still giving me everything I needed as a poweruser too. What do you dislike about Nutshell? Wish it was a little less expensive for larger teams. But is less expensive than Salesforce and many others. What problems is Nutshell solving and how is that benefiting you? I use it to raise ...

"Nutshell Review"

What do you like best about Nutshell? I like Nutshell;s simplistic approach to CRM and their clean platform design. We've partnered with them on conferences and other events and have enjoyed working with them for the last few years. What do you dislike about Nutshell? No complaints. I work on the Training side and would like to see if they have any training materials that we can pass along to sales but I"m not sure if they exist. Basic how-tos, user guides, etc. would be ...

"Long-time satisfied user"

What do you like best about Nutshell? Working with the Nutshell team is the best feature of Nutshell. They are great at listening to request and implementing changes. What do you dislike about Nutshell? Whole version releases could be handled better. Some have been a little more forced than optional and have drastically changed our lead sequence as well as data locating Recommendations to others considering Nutshell: Take the time to give other apps a look - you'll see Nutshell is a good ...

"tracks leads and overall sales bucket"

What do you like best about Nutshell? Nutshell ensures everyone company wide knows what everyone else's sales figures are. This in turn drives our sales team to compete with each other for better sales. What do you dislike about Nutshell? I find there is to many updates to the look and feel of the home pages. The other annoyance it the inability to bypass logging an activity before marking the lead as won Recommendations to others considering Nutshell: trial it, buy it, use it What problems ...

"Marketing Manager"

What do you like best about Nutshell? I like how quick nutshell is to support its customers What do you dislike about Nutshell? I dont think Nutshell integrates with Google all that great and I have trouble with the gmail intergration Recommendations to others considering Nutshell: Its worth it if you want quick and easy access to support What problems is Nutshell solving and how is that benefiting you? Being able to track the number of calls and notes my teams use from a management ...

"Great Experience with Nutshell"

What do you like best about Nutshell? I love the integration with my email account. Communication is uploaded under the right lead automatically What do you dislike about Nutshell? I wish there were more integration options (automatically logging phone calls / text messages, etc.) Recommendations to others considering Nutshell: Additional Integration options What problems is Nutshell solving and how is that benefiting you? The best issues we are solving is with communication and file ...

"Best Solution for Small Business"

What do you like best about Nutshell? Easy to use and understand. Consistent way of tracking our accounts. What do you dislike about Nutshell? Significant lag on some days and tasks are not always appearing on the dashboard. What problems is Nutshell solving and how is that benefiting you? We use Nutshell to keep track of past, current and future proposals (won and lost) for each client so we know what services have been sold, when the contract expires, and what services are being proposed.

"easy to learn CRM "

What do you like best about Nutshell? For a CRM It is simple to learn and implement. The interface is clear and and there is a good depth of tools to allow you to customize the procedures for your team. All in alll it is a very powerful tool and great way to track leads and the sales team. What do you dislike about Nutshell? The search bar is the worst, it doesn't pull up results in any predicable way and is not forgiving of spelling errors. The lack of attachments on emails can be ...

"Good for fast moving new Sales team"

What do you like best about Nutshell? Nutshell has rapidly developed a number of fantastic features. What do you dislike about Nutshell? Nutshell has been hard for our more long term users to adopt. While there are many things that are intuitive to people who grew up with the Web 2.0, many of these same things are not what more mature users are expecting. Many things in Nutshell were just too limited for our company to use, for example product support and quoting. Recommendations to others ...

"Taking care of Business"

What do you like best about Nutshell? Easy to use, continues to add new features and capabilities as our business needs change. What do you dislike about Nutshell? The sync to LinkedIn doesn't always seem to get things correct. Recommendations to others considering Nutshell: Continue to innovate, and add integrations. What problems is Nutshell solving and how is that benefiting you? It is a great CRM that allows us to automate and reduce man-hours to projects that would normally be solved ...