Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Recommending Nutshell for All my Colleagues"

What do you like best about Nutshell? I work in Higher Education, specifically in the Career Services space. A common theme I've heard with peers in the employer engagement world is the challenge keeping track of all their connections. I appreciate that Nutshell allows our team to keep track of all the employers we engage with along with where the communications last ended. It makes it easy to follow up appropriately. Also it's great for organizing and sorting contacts based on industries ...

"Wonderful program"

What do you like best about Nutshell? I love the task features and the ease of use. What do you dislike about Nutshell? I dislike the layout and not being able to delete multiple items/tasks What problems is Nutshell solving and how is that benefiting you? INutshell has made it easier to keep track with project management and keep projected time lines.

"Pretty Good, but Could Be Great!"

What do you like best about Nutshell? Mapping feature, import simplicity, call recording and contact management What do you dislike about Nutshell? Inability to filer more and query more. need to be able to sort when in chart form of contats and need to have a 3rd category for real estate. for example, property info, owner company info and owner contact info Recommendations to others considering Nutshell: Highly recommend the product for ease of use and data managment. What problems is ...

"Easy and efficient"

What do you like best about Nutshell? Nutshell is a easy CRM, but very flexible, very simple to customize and very effective. Our company is using nutshell for the last 5 years with success. What do you dislike about Nutshell? The report are not so friendly for the user. The connection to email is restricted. What problems is Nutshell solving and how is that benefiting you? Controle the complete comercial process, kepp track of complete process.

"Nutshell has been improved a lot and has turned into a great CRM over the years"

What do you like best about Nutshell? The portal is easy to access and update your various leads. The sorting/ability to customize the process and your views is nice. What do you dislike about Nutshell? Doesn't integrate to other applications, is NOT responsive and doesn't offer a mobile app, the UI is a bit dated. Reports could be more intuitive as well. No real time collaboration on leads. Recommendations to others considering Nutshell: You can only use it on a desktop which is not ideal ...

"Easy Organization"

What do you like best about Nutshell? Being able to link everyone's email has been amazing. Its great to always be looped in with whats going on. Especially if you have a customer that has been conversing with a team member that is on vacation or out of the office. You can easily search the email function and find the information. What do you dislike about Nutshell? Sometimes using the map where we have all our customers can be glitchy- I dont know if you can add the zip code to search but ...

"Perfect for small to medium sized businesses"

What do you like best about Nutshell? Nutshell has all of the features we need without any of the bloat that we don't. It also has API access, which has allowed us to integrate it deeply with our other systems. What do you dislike about Nutshell? It would be nice to have just a tad more flexibility. What problems is Nutshell solving and how is that benefiting you? We've tried a number of CRMs, and Nutshell is the perfect fit for us. The web interface is simple, and the API interface has ...

"Very easy CRM to utilize for an active Sales Rep on the go."

What do you like best about Nutshell? Easy to enter new prospects information succinctly from the company name, phone number, email, primary contacts, who the decision maker is and so on , and continue adding information about the client as I gather it. It is also very easy to track the sales cycle and create notifications for follow up. Sharing my pipeline with my sales manager as well has been much easier & I can realistically create estimations on closing percentage and let him know ...

"Perfect CRM for Small to Medium Companies"

What do you like best about Nutshell? It's very easy to navigate, intuitive and has all my key reporting requirements. Unlike some other CRMs its not overly complex, no degree in rocket science required. What do you dislike about Nutshell? I dont really have any negative issues. What problems is Nutshell solving and how is that benefiting you? Tracking leads are forecasting sales pipelines much better using this CRM

"An Integral Part of our Business"

What do you like best about Nutshell? All of the information on our leads in one place. Attaching all our sales quotes, documents, pictures, and notes in one place is invaluable for keeping track of what's happening with every sales lead. What do you dislike about Nutshell? Entering address information for a new customer doesn't work right. You have to only enter the street, create the contact, and then go back in to edit the address and enter the city, state, zip etc. Recommendations to ...