Nutshell Reviews in May 2025: User Ratings, Pros & Cons

"Managing my desk with Nutshell"

What do you like best about Nutshell? The ability to access nutshells easy to use platform from anywhere at anytime ensures that my data is up to date and available at all times. What do you dislike about Nutshell? I would like to see a little more functionality built around the list features. What problems is Nutshell solving and how is that benefiting you? Quick email follow-ups directly from Nutshell have increased my leads by at least 20%

"We're new to a CRM and Nutshell has been helpful."

What do you like best about Nutshell? Entering data and how companies and people can be connected or separate. What do you dislike about Nutshell? You can't CC anyone. My colleagues don't use Gmail and are having issues with emails appearing. What problems is Nutshell solving and how is that benefiting you? Keeping track of leads and communication. For the most part, yes.

"Nutshell has been improved a lot and has turned into a great CRM over the years"

What do you like best about Nutshell? The portal is easy to access and update your various leads. The sorting/ability to customize the process and your views is nice. What do you dislike about Nutshell? Doesn't integrate to other applications, is NOT responsive and doesn't offer a mobile app, the UI is a bit dated. Reports could be more intuitive as well. No real time collaboration on leads. Recommendations to others considering Nutshell: You can only use it on a desktop which is not ideal ...

"Great for small companies and startups"

What do you like best about Nutshell? Easy to learn how to use, not a steep learning curve. Easy to help others learn how to use it. What do you dislike about Nutshell? Sometimes is not as flexible as we need. Sometimes we have had a few issues moving data in and out. Would appreciate a more direct link with Constant Contact. Recommendations to others considering Nutshell: much simpler to learn than Sales Force What problems is Nutshell solving and how is that benefiting you? Notes on ...

"Good database tool"

What do you like best about Nutshell? I like that, when emailing clients or potential clients, you can bcc the nutshell email and it saves it to the client's database. It also lets me know when there's a duplicate name and gives me the option to merge the contact with the current business. It also allows you to add tags, which makes it really easy to track a specific group of clients. What do you dislike about Nutshell? I don''t like that when I have a long list of client contacts under a ...

"Nuthshell review"

What do you like best about Nutshell? We like the flexibility in Nutshell to set up a pipeline for tracking prospects. We have some peculiar needs in this regard so being able to customize to our specific environment is great. And it is easy to change when needed. What do you dislike about Nutshell? I don't particularly like the way the notes are unsearchable. If integrated with the desktop, tons of emails - some redundant - end up in the system and it is difficult to scroll through them. ...

"Nutshell Duplicate suggestion spoils the whole experience"

What do you like best about Nutshell? Nutshell is a good CRM software which comes with a major drawback. Features like tagging, location on maps, leads section, mailing systems are on point. What do you dislike about Nutshell? They seriously need to drop their duplicate suggestion feature. Whenever I import a csv, I either match it with email or names but even after that it ends up showing a lot of duplicates out of which 80% wont even be duplicates but only appear due to their suggestion ...

"My review in a nutshell"

What do you like best about Nutshell? I really like that its so user friendly - the pipelines and automated sales tracks really helps make things streamlined What do you dislike about Nutshell? It's quite confusing initially to figure out where to go to make changes to the configurations of the system itself but once that is done its not so bad. What problems is Nutshell solving and how is that benefiting you? Management of our current clients in addition to prospective ones.

" Easy to use and comprehensive CRM"

What do you like best about Nutshell? Nutshell has everything I could need all rolled into one. It is customizable to my organizational flow. it connects to my calendar manages my tasks and tracks my activity all on a nicely designed dashboard. The team is always accessible/helpful and always looking to see what functions are most requested by the users. What do you dislike about Nutshell? I wish there was more functionality around organizing and prioritizing tasks - but that's not what the ...

"A little limiting"

What do you like best about Nutshell? I think the platform works great. It was a great way to make contracts more visible and each customer easy to track What do you dislike about Nutshell? We used it for contract management and it was time consuming to enter in schedule of values What problems is Nutshell solving and how is that benefiting you? Sales management