Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Streamlined workflow in a functional CRM."

What do you like best about Nutshell? Easy to understand and non-cluttered interface. What do you dislike about Nutshell? Integrations with Zapier are severely lacking. Recommendations to others considering Nutshell: If you're looking for a very simple SaaS CRM with all the basics, this is it. However, if you find you need more functionality or integrations with other apps, then Nutshell is sorely lacking in this regard. There are other CRMs out there that aim for this kind of simplicity, ...

"Competent and Flexible Business Tool"

What do you like best about Nutshell? Creates a place for a "single source of the truth and history" regarding customer contact information. What do you dislike about Nutshell? Can be complicated to sort leads with lots of filters, both those may be worth while for other applications. What problems is Nutshell solving and how is that benefiting you? Everyone can see the contact history and notes are not spread across multiple platforms.

"Tons of features"

What do you like best about Nutshell? I love how customizable Nutshell is. There are so many categories, fields, notes, etc. that users can use to make the product work for their business. What do you dislike about Nutshell? I wish Nutshell had tabs across the top, so you can have multiple pages/areas open at once, and easily navigate to them. What problems is Nutshell solving and how is that benefiting you? Using Nutshell, we're able to keep track of a myriad of details about our clients, ...

"Great Product"

What do you like best about Nutshell? Robust reporting abilities. and the ability to ID leads and and sales geographically What do you dislike about Nutshell? You can only search for name and lead number, not by address, phone, email etc What problems is Nutshell solving and how is that benefiting you? Helps us easily identify which sales reps excel with different lead sources and products. Also helps us with direct marketing based on geographical volume of leads and sales

"An Integral Part of our Business"

What do you like best about Nutshell? All of the information on our leads in one place. Attaching all our sales quotes, documents, pictures, and notes in one place is invaluable for keeping track of what's happening with every sales lead. What do you dislike about Nutshell? Entering address information for a new customer doesn't work right. You have to only enter the street, create the contact, and then go back in to edit the address and enter the city, state, zip etc. Recommendations to ...

"Easy to use CRM tool"

What do you like best about Nutshell? I work with a lot of temporary staff and needed something that was intuitive and easy to understand. I tried just about everything and Nutshell was the best for this while still giving me everything I needed as a poweruser too. What do you dislike about Nutshell? Wish it was a little less expensive for larger teams. But is less expensive than Salesforce and many others. What problems is Nutshell solving and how is that benefiting you? I use it to raise ...

"Nutshell for transportation"

What do you like best about Nutshell? Integrations with different tools. Easy to use and great UX. What do you dislike about Nutshell? Would like to see more reporting and better integration with marketing and lead generation, customer support, we have never had a follow up from a nutshell employee, we want to learn how to use the tools better. Recommendations to others considering Nutshell: Nutshell is a great tool for small and medium-size companies What problems is Nutshell solving and ...

"Nutshell for transportation"

What do you like best about Nutshell? Integrations with different tools. Easy to use and great UX. What do you dislike about Nutshell? Would like to see more reporting and better integration with marketing and lead generation, customer support, we have never had a follow up from a nutshell employee, we want to learn how to use the tools better. Recommendations to others considering Nutshell: Nutshell is a great tool for small and medium-size companies What problems is Nutshell solving and ...

"Easy to setup and Easy to use"

What do you like best about Nutshell? The ease of use and integrations make overall usability very high. App is also very responsive and robust. In addition, the time for us from sign up to full implementation across our organization was very quick and painless. Everyone even those that were not proficient with technology was happy with the implemation and the support. What do you dislike about Nutshell? More ways to separate/ sort information. Recommendations to others considering ...

"User Friendly and Lots of features"

What do you like best about Nutshell? What I like best about Nutshell is the very customizable dashboard and filters. What do you dislike about Nutshell? I don't like that I can't multi-add tags. What problems is Nutshell solving and how is that benefiting you? Nutshell has made keeping up on leads and communicating with my reps 100x easier.