Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"A little clunky, but meets general needs"

What do you like best about Nutshell? Not overly complex to use, meets needs. Customer service has been helpful. What do you dislike about Nutshell? Hard to navigate, easy to click on what you're not meaning to. What problems is Nutshell solving and how is that benefiting you? Prospecting, logging sales activities, managing sales pipeline.

"Helps with an increase in productivity!"

What do you like best about Nutshell? It organizes customers very well and allows for better follow ups. What do you dislike about Nutshell? I haven't found anything that I have disliked Recommendations to others considering Nutshell: Use it! It has been a great addition to our company! What problems is Nutshell solving and how is that benefiting you? Creating leads and following up with customers!

"Were loving it"

What do you like best about Nutshell? We like the custom pipelines, and the ability to integrate email What do you dislike about Nutshell? We don' dislike anything at the moment. We will let you know if we do. Recommendations to others considering Nutshell: We would say get it started and imports in as fast as possible. the more time, the more valuable insights you will get. What problems is Nutshell solving and how is that benefiting you? we Are moving stagnant items down our pipeline now

"Love Nutshell Completely "

What do you like best about Nutshell? Functionality, customer support, integrations, user-friendly. I've been using Nutshell for my business and helping my clients optimize this system for their businesses for over 7 years now and I've always been happy with upcoming features and support I've received. What do you dislike about Nutshell? There are a few customizing options I would recommend adding. Recommendations to others considering Nutshell: Nutshell has been an incredible tool for many ...

"Mike"

What do you like best about Nutshell? How easy it is to train our reps. The dashboard is perfect for our use. Easy to use and we have had nutshell customized with no problems What do you dislike about Nutshell? Nothing yet, I really do not have anything we need to do differently Recommendations to others considering Nutshell: Great because they work with you to make it yours What problems is Nutshell solving and how is that benefiting you? we use it for sales, tracking all aspects plus ...

"Nutshell is an excellent and affordable solution for small to medium size companies "

What do you like best about Nutshell? You can export most of the data on demand or via APIs. It's user-friendly to update and search. What do you dislike about Nutshell? Could be great if you could download trend data as well, i.e. tracking a lead through time or multiple leads. Value at certain times, progress history of how many leads reps had a certain time over a 12 month or more period. At the moment you can only down the latest status of leads. Recommendations to others considering ...

"Using Nutshell"

What do you like best about Nutshell? Our team makes Nutshell work for what we need because we're not necessarily a sales team. We use it mostly for the processes as we need an easy to change to-do list for the processes we have in place. What do you dislike about Nutshell? When you update a process, it adds in the new tasks/updates to the current leads. This is super inconvenient for the way we use Nutshell. It causes so much additional work for our team to go back and get rid of those ...

"Simple, easy CRM platforom"

What do you like best about Nutshell? The simplicity of the platform makes it easy to understand, its not to complex and it is not clunky like others I have used. What do you dislike about Nutshell? It would be great if you could get a notification when someone OPENS in email. What problems is Nutshell solving and how is that benefiting you? Having all of our contacts in one centralized location and being able to see the performance metrics of sales teams.

"Nutshell has been Extremely Useful"

What do you like best about Nutshell? The customization of the CRM is great. We can create pipelines and processes however we so need to. What do you dislike about Nutshell? Some of the features are slightly counter intuitive. All around, it is easy to use. What problems is Nutshell solving and how is that benefiting you? Filtering our potential client's through every stage of the pipeline is very easy. We have also begun leveraging the pipeline system post sale to track onboarding and ...

"Good CRM with limited API support"

What do you like best about Nutshell? Nutshell is a full functionality CRM software. Easy to use and the UI is straightforward. What do you dislike about Nutshell? I'm a developer who implements our internal tools with Nutshell's APIs. I feel the JSON-RPC API of Nutshell is really limited and the documentation doesn't provide enough information. It takes me a lot of time to guess and try the APIs to get the needed results back and sometimes that's just impossible because of the API ...