9.3
Spot Score
Nutshell Reviews in June 2026: User Ratings, Pros & Cons
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Nutshell Reviews & Ratings
Spotsaas Editor’s POV
Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more
Nutshell pros and cons
Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.
Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.
Customizable workflows and pipelines to suit individual business needs and sales processes.
Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.
Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.
Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.
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Showing 691-700 out of 983
JM
Jane M
04/04/19
"Great system at a Great Price"
What do you like best about Nutshell? Nutshell is like Dunkin Donuts. It is a GREAT product, very convenient and easy for anyone to use and love. Salesforce is a bit like Starbucks - expensive, complicated and everything seems to be an extra fee. If you want to spend more time selling than you are figuring out your software, use Nutshell What do you dislike about Nutshell? Nothing. Their live phone support is great. I have called many times and every time the people are super smart, ...
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JW
James W
04/04/19
"Great platforme to see and work all of your customers!"
What do you like best about Nutshell? Hands down the best experience we have had with Nutshell is their customer service. Any time there is an issue or something we need some help with, their customer support is amazing! What do you dislike about Nutshell? Nutshell's app is not as user friendly and doesn't have as many features as their web based program. Recommendations to others considering Nutshell: Before going all in, you can purchase one or two users on nutshell to implement and see ...
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AU
Anonymous User
04/04/19
"Great Customer Service"
What do you like best about Nutshell? I like how whenever I have a question Nutshell is SO QUICK to respond! What do you dislike about Nutshell? I feel it is difficult to find answers to problems my team has been finding. Recommendations to others considering Nutshell: Make sure you know how to integrate emails properly. My colleagues and I have found duplicated emails and appointments or appointments with our "conference room" as a contact as it was CC'd on an email to book it. What ...
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AU
Anonymous User
04/04/19
"The easiest CRM I know"
What do you like best about Nutshell? How intuitive everything is and the helpfulness of the staff. It was easy to roll out and so easy that everyone including our CEO use it. We now have real time visibility in all of the commercial activities that we do. Integrates great with email too! What do you dislike about Nutshell? Integrated reports are not always as customizable as we would need but the data can be exported for further analysis Recommendations to others considering Nutshell: Try ...
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AU
Anonymous User
04/04/19
"Nutshell is an intuitive, easy-to-use CRM that is great for small businesses."
What do you like best about Nutshell? Nutshell's mobile functionality, their multi-dimensional charting capabilities, and customized fields make this platform user-friendly. What do you dislike about Nutshell? While the UI is pretty basic, there are some elements of the UX that are a little clunky. Drag-and-drop functionality would be nice, as well as more AI/ML attributes for business intelligence (vs. business analytics). What problems is Nutshell solving and how is that benefiting you? I ...
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AU
Anonymous User
04/04/19
"Easy to use and keeps getting better"
What do you like best about Nutshell? The simple to find menus and reports. All users don't have issues due to the simple layout and usability of the system. Also like the export feature and the ease of uploading data. What do you dislike about Nutshell? The mapping would be more helpful if it allowed travel planning. Recommendations to others considering Nutshell: Grow the mapping ability...especially on the mobile devices. What problems is Nutshell solving and how is that benefiting ...
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AU
Anonymous User
04/04/19
"Keeps it all together!"
What do you like best about Nutshell? Ease of using the Nutshell system :) I love the fact that everything is in one place and that you can customise what flow works best for your company. What do you dislike about Nutshell? Nothing yet ... I have had no issues with Nutshell ad have been using it for years! What problems is Nutshell solving and how is that benefiting you? We do not follow-up enough, Nutshell helps make sure you do!
RO
Rebecca O
04/04/19
"As a recruiter, it is hard to keep track of everything but Nutshell has made it super easy for me."
What do you like best about Nutshell? I like the way I can create different profiles and status for my candidates. I also like the way I can track the schools that I work with. Being able to link my gmail has been fantastic as I just have to take a quick glance at one of my candidte's profiles and know where they are in the job process (with emails and events). Finally I like the fact that I can leave tasks on candidate profiles as it keeps me efficient during the busy months of ...
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ZA
Zee A
04/04/19
"Sexy UI and UX - so easy to use and they have the best support team!"
What do you like best about Nutshell? I love that I can call them and their entire support team is in the great US of A! Communication is easy. You can see their smile though the phone. No, they did not pay me to say this. What do you dislike about Nutshell? I wish I could do more on the mobile app but I know they have a lot of things on the roadmap which btw is public! And we can vote on new things we want. I also wish the Click to Call was better. I have really fast wifi but calls seem to ...
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CS
Christian S
04/04/19
"Must use"
What do you like best about Nutshell? Great CRM for business. I love the follow email ease. All the info it provides ie social media addresses etc What do you dislike about Nutshell? The “custom field” info disappears after opening What problems is Nutshell solving and how is that benefiting you? Ease of follow up
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].