9.3
Spot Score

Nutshell Reviews in June 2026: User Ratings, Pros & Cons
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Nutshell Reviews & Ratings
Spotsaas Editor’s POV
Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more
Nutshell pros and cons
Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.
Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.
Customizable workflows and pipelines to suit individual business needs and sales processes.
Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.
Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.
Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.
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Showing 661-670 out of 963
BH
Brady H
04/05/19
"Nutshell is the best value on the market today "
What do you like best about Nutshell? For what we pay for, this is the best solution that offers easy to use tools for my team to spend more time selling and less time doing data entry What do you dislike about Nutshell? There are some limitations, specifically when it comes to reporting, that I've had to live with. I have to export my data into tableau to get some of the reports I need. What problems is Nutshell solving and how is that benefiting you? This is helping my team stay ...
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AU
Anonymous User
04/05/19
"Nutshell keeps me on track!"
What do you like best about Nutshell? Nutshell has great reminders and notifications. What do you dislike about Nutshell? I wish nutshell integrated with my other systems more seamles What problems is Nutshell solving and how is that benefiting you? Great metrics on where I get my leads from and which ones convert. Helping me to plan for future projects!
DR
Dusty r
04/05/19
"Nutshell is the best"
What do you like best about Nutshell? it is super easy to find customers and company names in nutshell I really love it What do you dislike about Nutshell? when I enter a city with 2 names it doesn't register both names of the city Recommendations to others considering Nutshell: great proigram What problems is Nutshell solving and how is that benefiting you? customer locations its super easy to use
JL
Jacqueline L
04/05/19
"User-friendly CRM "
What do you like best about Nutshell? Visually, it's easy to see the information. You can customize extra areas to gather more details. It's easy to use. You can filter almost everything you see to gather reports or export to an Excel file for more information. What do you dislike about Nutshell? It's a great system as a whole, but to integrate other programs in a production-style business, Nutshell fell short of that. In the company I work for my department really used Nutshell for sales ...
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SL
Suzanne L
04/05/19
"Nutshell is Great for First Time CRM Users"
What do you like best about Nutshell? It is easy to use and follow. It's user interface is clean and well organized. What do you dislike about Nutshell? I've had some trouble before creating templates for mass email messages I've wanted to send out to all our customers. I wish it was a little easier to filter and could send more than 100 messages at once. Recommendations to others considering Nutshell: This is a great CRM to keep your sales communications with customers organized. I love ...
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AU
Anonymous User
04/05/19
"Tracking leads"
What do you like best about Nutshell? One of the best thing about nutshell is the the ability to simply creat customize pipeline. This has been a usefull tool for my sales department and call center. Being able to work out of one database and transparency. What do you dislike about Nutshell? Mobile app needs alot more feature. Its a little difficult to add client and work on the go. Realy wish you have all the tools as you would have on the computer. What problems is Nutshell solving and ...
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AU
Anonymous User
04/04/19
"Easy and efficient"
What do you like best about Nutshell? Nutshell is a easy CRM, but very flexible, very simple to customize and very effective. Our company is using nutshell for the last 5 years with success. What do you dislike about Nutshell? The report are not so friendly for the user. The connection to email is restricted. What problems is Nutshell solving and how is that benefiting you? Controle the complete comercial process, kepp track of complete process.
AM
Autumn M
04/04/19
"We love Nutshell! "
What do you like best about Nutshell? The ability to keep up with our leads and communicate with our internal team efficiently. What do you dislike about Nutshell? Hard to say, they do a great job! We usually bug them about features and then shortly after they are available ! Recommendations to others considering Nutshell: Choose them! What problems is Nutshell solving and how is that benefiting you? We are generating more business for our company at a faster rate and we're able to make a ...
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JP
John Paul R
04/04/19
"There is no more bang for your buck out there for CRM."
What do you like best about Nutshell? The best thing about Nutshell is the ability to integrate with other platforms and ease of training new users. The way the pricing structure is set up really caters to small business and that is very hard to find in the CRM arena. What do you dislike about Nutshell? I dislike how automated some things are as it opens the door for users not taking control of the database and overall data integrity. Recommendations to others considering Nutshell: Keeping ...
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AU
Anonymous User
04/04/19
"Simple, easy CRM platforom"
What do you like best about Nutshell? The simplicity of the platform makes it easy to understand, its not to complex and it is not clunky like others I have used. What do you dislike about Nutshell? It would be great if you could get a notification when someone OPENS in email. What problems is Nutshell solving and how is that benefiting you? Having all of our contacts in one centralized location and being able to see the performance metrics of sales teams.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].