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9.3

Spot Score

Nutshell - CRM Software

Nutshell Reviews in June 2026: User Ratings, Pros & Cons

Your ultimate solution for customer relationship success.

4.4

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Nutshell Reviews & Ratings

4.4

Very Good

Based on 1483 ratings & 963 reviews

Rating Distribution

Excellent

(530)

Very Good

(345)

Good

(73)

Poor

(12)

Terible

(3)

Spotsaas Editor’s POV

Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more

Nutshell pros and cons

  • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

  • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

  • Customizable workflows and pipelines to suit individual business needs and sales processes.

  • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

  • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

  • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

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Showing 541-550 out of 963

Z

Zoila

02/01/20

4 out of 5

Nutshell is on top of its game!

PROS: The best feature of Nutshell for me is the automation of processes. It helps me keep my potential and current clients on the loop. I would also like to commend their amazing customer support team! CONS: The search engine tool can still be improved by letting the users easily track calls and contact data.

G

Geovanny

01/23/20

4 out of 5

Yes to a productive team!

PROS: I love how the software works perfectly with both small and global businesses. It's functioning well even with large data. CONS: The system sometimes does not accept certain email domains that are used by our clients. It's a hassle to reach out to customers and ask them to register using a different email address.

SM

Stephany M

11/15/19

5 out of 5

"Program of good and successful tools for your company"

What do you like best about Nutshell? It is a very flexible and adaptable program, you can easily configure it according to your requirements or those of the company. It has very good tools and features that range from the most basic to the most complete, all very easily useful. This program is generally endowed with very good updates so your work will be optimal, customer service always timely and willing to solve and help with problems that arise. at a somewhat accessible price but it is ...

Read more

JB

Jack B

11/13/19

4.5 out of 5

"Feel the power productivity in your hands with Nutshell!"

What do you like best about Nutshell? I`ve read a lot about nutshell and people say it`s only for use in Small Business and that`s totally untrue, I`m in a global company like many workers, and the software is fully usable in its entirety with the extensive information we handle in our department without any problem. What do you dislike about Nutshell? In some specific cases, only some client email domains are not accepted by the system, in cases like .net or .eu are not acceptable in all ...

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PJ

PAYAL J

10/31/19

4 out of 5

""Nutshell is actually a useful application for monitoring buyers CRM info"

What do you like best about Nutshell? Essentially the most important point relating to this computer software is always that the flexibility and operation ensure it is an easy and effective endless our income and marketing and advertising routines and in addition get yourself a whole lot of cash in on these income and marketing and advertising items. It truly is perfect for monitoring the good results of various product sales marketing campaign. Additionally, it is a useful product sales ...

Read more

MA

Mark A

10/27/19

5 out of 5

"Nutshell is a great tool for tracking customers CRM data. "

What do you like best about Nutshell? The most significant thing about this software is that the versatility and functionality make it a very easy and powerful unlimited our sales and marketing activities and also get a lot of profit from these sales and marketing products. It is great for tracking the success of different sales campaign. Moreover, it’s a beneficial sales CRM. Nutshell CRM has all the tools to make a business more successful. What do you dislike about Nutshell? The first ...

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AU

Anonymous User

10/25/19

5 out of 5

"Great System"

What do you like best about Nutshell? Great program that allows me to stay in contact with potential customers and keep them updated! Love all the features, especially the bulk email feature. What do you dislike about Nutshell? There isn’t really anything I dislike, it’s great Recommendations to others considering Nutshell: Make sure to use the bulk email feature What problems is Nutshell solving and how is that benefiting you? I’m staying in contact with potential customers. I realize how ...

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JA

Jessica A

09/16/19

5 out of 5

"Nutshell is a great for CRM in the market."

What do you like best about Nutshell? Nutshell is great CRM software designed for best sales and marketing businesses companies. The best thing about this software is that all of its features are very easy such as contact management, calendar syncing, outreach tools, social profile matching and more. Most of the people use the nutshell software, but I think it's data management and email tracking stack up to any other CRM on the market. Its design is very pretty and it is also an expensive ...

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AU

Anonymous User

09/06/19

5 out of 5

"Love Nutshell!"

What do you like best about Nutshell? Using Nutshell is easy! They have tutorial videos and walkthroughs that make learning the system easy. The tools are organized and easy to find! They have great customer service. They respond quickly and really care about their customers. Highly recommend Nutshell! What do you dislike about Nutshell? I wish the Leads were renamed to Deals. It can be confusing when you have multiple deals for multiple businesses. Recommendations to others considering ...

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DS

Dana S

08/27/19

4 out of 5

"Simple and Affordable CRM "

What do you like best about Nutshell? The simplicity of the tool. We can easily navigate the 2 different pipelines we have and pull reporting at any time. The support team is also very accessible and responds quickly. What do you dislike about Nutshell? Some of the appearances could use some development. The way reports export and being able to change colors for different pipelines would be useful. Recommendations to others considering Nutshell: Great, affordable CRM for companies on the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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