Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"Fully customizable"

What do you like best about Nutshell? You can make it do whatever you want. They really make it easy to customize. What do you dislike about Nutshell? Would love online file viewing , I dont like that if I upload a pdf to a lead I have to download it to view it. Also no affiliate program sucks because I recommended a lot. Recommendations to others considering Nutshell: Keep it simple. Dont create pipelines with more than 4-5 stages What problems is Nutshell solving and how is that ...

"Nutshell is the 80 in the 80/20"

What do you like best about Nutshell? Ease of use aka Intuitive User Interface AND terrific customer service that is responsive and effective. What do you dislike about Nutshell? Nice to have easier to use sequences similar to HubSpot. What problems is Nutshell solving and how is that benefiting you? Managing distributor sales rep relationships to increase sales

"Nutshell user interaction and sales."

What do you like best about Nutshell? The sales process that you offer us the nutshell system has been very very complete Because it provides solutions in the sense of offering a specific and detailed sale, its support every time a sale is made is very specific because it maintains the customer happy and concrete sales, so the percentage of sales and traffic has definitely increased is the reason that I like the system, it has provided exponential solutions and its interface is friendly and ...

"Nutshell Sales and automation of new customers."

What do you like best about Nutshell? It can be said that a system which has been committed to us and has been such a good service that it is already part of the family within the company, the Nutshell system works to store the information which we want to use for the sales process and the attracting new customers and allowing a marketing service to be coupled to broaden its search for new users and as well as allowing as an analyzer to know the number of users by clicking on the emails so ...

"Fantastic Tool for Organized Selling"

What do you like best about Nutshell? It is a fantastic tool for a sales team to be able to work together to follow up on leads as the users are able to continue on the same thread towards closing the lead. What do you dislike about Nutshell? The information is only as good as the date entered so it's not so much a dislike of the program as the work it takes to maintain the integrity of the database. What problems is Nutshell solving and how is that benefiting you? We are able to use ...

"Sales Ops Coordinator"

What do you like best about Nutshell? Nutshell provides great customer service and is quick to respond. The sales pipeline tools and reporting is nice but you must have the Pro version to obtain these additional features which are worth the upgrade. What do you dislike about Nutshell? The primary negative I have found is when importing a new list. Unless the company or person name matches identically to what is in Nutshell, the record may be duplicated. What problems is Nutshell solving and ...

"Easy to Use, Detailed Reports"

What do you like best about Nutshell? Definitely like the reports best. Nutshell gives me exactly what I am looking for when needed. What do you dislike about Nutshell? No downsides to be honest. Its why we have used it for 7+ years. Recommendations to others considering Nutshell: n/a What problems is Nutshell solving and how is that benefiting you? We are able to track clients opportunity efficiently as well as seeing how each member of my team is doing. Nutshell has also helped us manage ...

"Love Nutshell, have implemented in 4 startups"

What do you like best about Nutshell? The software is presented as "user first" unlike Salesforce. It's just plain easy for a user to use. What do you dislike about Nutshell? Salesforce is more robust (but to be fair, it's also 3x the price), so at one company we grew out of it. Recommendations to others considering Nutshell: Value far beyond the price for both ease (speed) of use and support What problems is Nutshell solving and how is that benefiting you? It's a CRM . Problems solved and ...

"Nutshell for Mobile AdTech Platform sales"

What do you like best about Nutshell? Nutshell is easy for Account Executives to learn and use What do you dislike about Nutshell? Quota assignments that vary by month and quarter is needed. Also, pipeline qutoas by month, quarter is needed What problems is Nutshell solving and how is that benefiting you? Lead tracking and reporting.

"Easy to us"

What do you like best about Nutshell? Simple to use, we moved down from the "full service" package with an account manager because it was easy enough to handle on our own. What do you dislike about Nutshell? Unable to split revenue for projects across years or quarters, this is a big part of how we do our financial reporting so we have to handle this aspect manually outside of Nutshell. Integrations could be a bit easier if more were built directly into Nutshell. Recommendations to others ...