Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"Somewhat helpful"

What do you like best about Nutshell? The silos help to organize our sales approach What do you dislike about Nutshell? Reporting capability is weak. When I tried to customize certain reports, customer service simply stated the changes were not possible. What problems is Nutshell solving and how is that benefiting you? It gives us a space on the cloud for those who are not at our campus to log in and see updates on projects. It also allows us to track projects more effectively from start to ...

"Nutshell helps to keep us organized"

What do you like best about Nutshell? Nutshell's user-friendly interface is easy to follow. What do you dislike about Nutshell? The map function isn't always accurate. Sometimes it just picks up an address's city, which doesn't help visualize specific territory coverage. What problems is Nutshell solving and how is that benefiting you? Nutshell helps prevent leads from falling through the cracks.

"MY WORK LIFE JUST GOT 67% MORE EFFECIENT!"

What do you like best about Nutshell? THE EMAIL ORGANIZATION AND ACCESSIBILITY ARE HUGE KEYS TO DEVELOPING MY SALES TEAM What do you dislike about Nutshell? The app could be a bit more sleek if you had to ask me Recommendations to others considering Nutshell: My recommendation to others considering Nutshell is this: If you want to take the next step in your team's efficiency and development, then get your Nut(shell) on and start hoarding and sharing helpful nuggets with your team today. It ...

"Metrics in Real Time"

What do you like best about Nutshell? I like that I can filter my view to the micro-level i.e. by date, pipeline, etc. What do you dislike about Nutshell? The downloaded app on my computer makes me log in every time, and I'd rather it autofill. What problems is Nutshell solving and how is that benefiting you? I am figuring out the patterns and trends around lost leads.

"CRM and Funnels - Made Easy"

What do you like best about Nutshell? I've been using Nutshell for over a year and have to say it's been a life saver in terms of customising for my business needs. The fact I can easily integrate is one thing, the fact we can now also market from Nutshell is great too ... dare I say, I'll be moving away from another email marketing solution shortly. So it's win win! The constant updates and new features are super useful as are the additional training sessions. What do you dislike about ...

"An intuitive and efficient CRM that allows for accountability and encouragement!"

What do you like best about Nutshell? The ability to input leads and meetings. What do you dislike about Nutshell? I am not sure at the moment. It works ok What problems is Nutshell solving and how is that benefiting you? Nutshell provides a platform to track Prospects and allows our Management team to track our progress as well.

"Customer Engagement"

What do you like best about Nutshell? I really love the ability to reach out to prospects and customers alike with the email tool. What do you dislike about Nutshell? I wish there were more customizable features. For example: having a way to input contract details that would be in the form of a "deal sheet" then this could flow into a contract software. What problems is Nutshell solving and how is that benefiting you? Customer engagement, this is my key use.

"This is a great CRM program"

What do you like best about Nutshell? This is a great CRM program. It's very easy to use and has extras that makes Organization easier What do you dislike about Nutshell? There's not anything I can think of that I dislike What problems is Nutshell solving and how is that benefiting you? Finding out who is opening my emails, communication between coworkers

"Overall a pretty decent CRM"

What do you like best about Nutshell? Ease of use, the CRM isn't necessarily super complicated to use. What do you dislike about Nutshell? Emailed scheduled "sets" of emails en masse to multiple people can't be done which is just silly, merging/unmerging can be frustrating What problems is Nutshell solving and how is that benefiting you? Over time the CRM has been easier and easier to use.

"Customer relationship manager"

What do you like best about Nutshell? Easy to use. Dont need a manual to start using. Good to sync email What do you dislike about Nutshell? Reporting, email sync all emails, not only related to lead What problems is Nutshell solving and how is that benefiting you? Leads/ prospects keep record