Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"MY WORK LIFE JUST GOT 67% MORE EFFECIENT!"

What do you like best about Nutshell? THE EMAIL ORGANIZATION AND ACCESSIBILITY ARE HUGE KEYS TO DEVELOPING MY SALES TEAM What do you dislike about Nutshell? The app could be a bit more sleek if you had to ask me Recommendations to others considering Nutshell: My recommendation to others considering Nutshell is this: If you want to take the next step in your team's efficiency and development, then get your Nut(shell) on and start hoarding and sharing helpful nuggets with your team today. It ...

"Metrics in Real Time"

What do you like best about Nutshell? I like that I can filter my view to the micro-level i.e. by date, pipeline, etc. What do you dislike about Nutshell? The downloaded app on my computer makes me log in every time, and I'd rather it autofill. What problems is Nutshell solving and how is that benefiting you? I am figuring out the patterns and trends around lost leads.

"Simple Yet Effective CRM (With Room for Improvement)"

What do you like best about Nutshell? Many aspects of Nutshell are very interface-friendly. The balanced focus on visuals and data ranks it among other heavy-hitter CRMs, yet at a fraction of the cost. As an employee that wears multiple hats in a small business (marketing, sales, operations), I can honestly say that this platform has a significant amount of potential (and presently does a good job of everything as advertised). Perhaps the best (and most important) quality of NS is their ...

"An intuitive and efficient CRM that allows for accountability and encouragement!"

What do you like best about Nutshell? The ability to input leads and meetings. What do you dislike about Nutshell? I am not sure at the moment. It works ok What problems is Nutshell solving and how is that benefiting you? Nutshell provides a platform to track Prospects and allows our Management team to track our progress as well.

"Customer Engagement"

What do you like best about Nutshell? I really love the ability to reach out to prospects and customers alike with the email tool. What do you dislike about Nutshell? I wish there were more customizable features. For example: having a way to input contract details that would be in the form of a "deal sheet" then this could flow into a contract software. What problems is Nutshell solving and how is that benefiting you? Customer engagement, this is my key use.

"Customer relationship manager"

What do you like best about Nutshell? Easy to use. Dont need a manual to start using. Good to sync email What do you dislike about Nutshell? Reporting, email sync all emails, not only related to lead What problems is Nutshell solving and how is that benefiting you? Leads/ prospects keep record

"Overall a pretty decent CRM"

What do you like best about Nutshell? Ease of use, the CRM isn't necessarily super complicated to use. What do you dislike about Nutshell? Emailed scheduled "sets" of emails en masse to multiple people can't be done which is just silly, merging/unmerging can be frustrating What problems is Nutshell solving and how is that benefiting you? Over time the CRM has been easier and easier to use.

"Good customer service"

What do you like best about Nutshell? Easy to use tool with good pricing models. Designing pipelines was never this smooth, and a plus point is the quick customer support. What do you dislike about Nutshell? Forecasting is challenging to build up every month. It is primarily designed for one-time deals and not recurring revenues generated by the company. The Nutshell API could be better. The dashboard doesnt show the won leads of the current fiscal year. Recommendations to others ...

"Nutshell for Sales"

What do you like best about Nutshell? I like that each lead you enter you can update the status on, it helps to keep track of each lead accuartely. What do you dislike about Nutshell? It's hard to keep track of people who have responded back to you in your normal inbox, in Nutshell - you have to go back and update their status yourself, which is time-consuming and hard to remember manually. What problems is Nutshell solving and how is that benefiting you? Prospecting new leads, and the ...

"Solid CRM for small business - needs work on email integration and website form ingestion"

What do you like best about Nutshell? The interface is very easy to use and navigate around. What do you dislike about Nutshell? Email integration is horrible and not pretty at all. Website form integration is bad as well, and we couldn't find a way to round-robin assign and route leads. What problems is Nutshell solving and how is that benefiting you? We needed a CRM to track leads and our leads pipeline. It has made this somewhat easier for leads I manual enter.