Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Great email automation for following up"

What do you like best about Nutshell? It is easy to create email sequences. Which is helpful to stay consistent. What do you dislike about Nutshell? There could be more customization. The email sequences can only be so specific. Recommendations to others considering Nutshell: I'd recommend this over most email marketing tools because irs straightforward What problems is Nutshell solving and how is that benefiting you? Forgetting to send follow ups

"nutshell"

What do you like best about Nutshell? usability - easy to review sales stats and leads. What do you dislike about Nutshell? lack of connectivity with other software tools - e.g. shopify, quickbooks. lack of good text message service. What problems is Nutshell solving and how is that benefiting you? tracking sales activity and oerformance.

"Good for smaller companies"

What do you like best about Nutshell? It's a clean simple interface to store our data What do you dislike about Nutshell? The lack of integration options & lead list filtering/formatting options for bouncing lists Recommendations to others considering Nutshell: Do your research, ask questions and make sure it fits all of your needs; for the size of our business right now, it works well. What problems is Nutshell solving and how is that benefiting you? Helps with organization, lead follow ...

"Great way to streamline client care within our office."

What do you like best about Nutshell? Having everyone being able to see client communication between myself and the client on their profile is HUGE. I can comfortably take time off and know my team will be able to seal the deal without having to call me constantly. What do you dislike about Nutshell? Email Notifications can be a bit overwhelming. Recommendations to others considering Nutshell: We searched high and low for a new CRM, Nutshell was worth the wait. What problems is Nutshell ...

"Perfect for keeping sales organized!"

What do you like best about Nutshell? Tracking client activities & saving important documents What do you dislike about Nutshell? The lead-entering system doesn't always work What problems is Nutshell solving and how is that benefiting you? Able to better track sales and client activities

"Well-Rounded w/ Excellent Customer Service"

What do you like best about Nutshell? Nutshell is really complex, yet it's quite easy to pick up in the beginning. What do you dislike about Nutshell? Everything I've wanted or needed has been possible by contacting customer service, no dislikes here. What problems is Nutshell solving and how is that benefiting you? Instead of my company using multiple systems, we can integrate everything into Nutshell from the Salesmen to IT.

"Catering & Sales Powerhouse!"

What do you like best about Nutshell? The platform is very intuitive, which makes training our new team members a breeze! What do you dislike about Nutshell? I wish reporting was easier, seems to be a bit hard to pull exactly what you need. What problems is Nutshell solving and how is that benefiting you? Organiztion, Organiztion!!! We now have a full database with contact info we can use to generate more sales.

"Great for Organizing your Sales Process"

What do you like best about Nutshell? I love that each step is completed with each customer, ensuring a streamline experience for all of our customers regardless of the sales person handling the job! What do you dislike about Nutshell? It says it will record emails exchanged, but that has proven to only work sometimes. Recommendations to others considering Nutshell: Don't hesitate to use the help provided. It is a valuable resource to clear up any confusion. What problems is Nutshell ...

"Easy to use CRM for any size of company"

What do you like best about Nutshell? It is an easy-to-use marketing tool for any company looking to get the most out of its client database. You can organize your customers based on many factors such as areas, customer interactions with emails you have sent out from Nutshell. Easy to capture any new customers you may have and great for following up with tasks, notes, and call features within the tool. Overall a great CRM for our sales team as we can easily organize our prospects and ...

"Excellent product, Fantastic customer service."

What do you like best about Nutshell? I have used this product over a few companies, and I can tell you that it is easy to use, easy to learn, and very easy to set up. It integrates with many plug-ins to maximize it's value. The customer service is absolutely A+. The team is responsive, friendly, and truly class act. Because of the simplicity, the plug-ins, the ease in knowing exactly what tasks are necessary for the day, and streamlined drip campaign abilities, it is truly an enjoyable ...