Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"Drive Growth with Nutshell!"

What do you like best about Nutshell? Simple UI, powerful growing features, analytic tools that create opportunities for real optimization across the funnel. The Nutshell team gets it. Nutshell accounts for the needs of a real growth team, which means having a tool that is as useful to the day-to-day work of sales teams, sales leaders, and growth leaders. Some would say the tool isn't "enterprisey" enough, but they would be wrong. There is extreme danger in the "total flexibility" and ...

"Perfect for keeping sales organized!"

What do you like best about Nutshell? Tracking client activities & saving important documents What do you dislike about Nutshell? The lead-entering system doesn't always work What problems is Nutshell solving and how is that benefiting you? Able to better track sales and client activities

"Well-Rounded w/ Excellent Customer Service"

What do you like best about Nutshell? Nutshell is really complex, yet it's quite easy to pick up in the beginning. What do you dislike about Nutshell? Everything I've wanted or needed has been possible by contacting customer service, no dislikes here. What problems is Nutshell solving and how is that benefiting you? Instead of my company using multiple systems, we can integrate everything into Nutshell from the Salesmen to IT.

"Catering & Sales Powerhouse!"

What do you like best about Nutshell? The platform is very intuitive, which makes training our new team members a breeze! What do you dislike about Nutshell? I wish reporting was easier, seems to be a bit hard to pull exactly what you need. What problems is Nutshell solving and how is that benefiting you? Organiztion, Organiztion!!! We now have a full database with contact info we can use to generate more sales.

"Great for Organizing your Sales Process"

What do you like best about Nutshell? I love that each step is completed with each customer, ensuring a streamline experience for all of our customers regardless of the sales person handling the job! What do you dislike about Nutshell? It says it will record emails exchanged, but that has proven to only work sometimes. Recommendations to others considering Nutshell: Don't hesitate to use the help provided. It is a valuable resource to clear up any confusion. What problems is Nutshell ...

"Easy to use CRM for any size of company"

What do you like best about Nutshell? It is an easy-to-use marketing tool for any company looking to get the most out of its client database. You can organize your customers based on many factors such as areas, customer interactions with emails you have sent out from Nutshell. Easy to capture any new customers you may have and great for following up with tasks, notes, and call features within the tool. Overall a great CRM for our sales team as we can easily organize our prospects and ...

"Excellent product, Fantastic customer service."

What do you like best about Nutshell? I have used this product over a few companies, and I can tell you that it is easy to use, easy to learn, and very easy to set up. It integrates with many plug-ins to maximize it's value. The customer service is absolutely A+. The team is responsive, friendly, and truly class act. Because of the simplicity, the plug-ins, the ease in knowing exactly what tasks are necessary for the day, and streamlined drip campaign abilities, it is truly an enjoyable ...

"Simple and easy to use"

What do you like best about Nutshell? Client information is all in one place and easy to retrieve. What do you dislike about Nutshell? I wish that Nutshell would link to my MacOS mail and message accounts. What problems is Nutshell solving and how is that benefiting you? Before Nutshell sharing information with our team was time consuming and in a lot of cases duplicated work.

"They said we needed to build our own CRM! But then I got us on Nutshell."

What do you like best about Nutshell? Nutshell is incredibly flexible. You could use it to sell products or services. We end up using it to sell services and have made it work extremely well for our business. It's open API allows us to pipe data into many different parts of our business infrastructure. This has enhanced our ability to forecast sales and finances in a way we weren't able to before. What do you dislike about Nutshell? There really isn't much I don't like. We had to do some ...

"Great Features & Easy To use"

What do you like best about Nutshell? Simple to use and makes sense. The search is fast too. It really helps me to keep customer information organized. What do you dislike about Nutshell? No "dark mode". I wouldn't say I like that I can not have "parent" accounts or account "nesting". What problems is Nutshell solving and how is that benefiting you? Quickly being able to track deals