Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"User Friendly & Fast Support Help"

What do you like best about Nutshell? As a user of numerous CRM platforms -- competitors like Pipedive, Hubspot, etc. Nutshell is visually appealing, has a low learning curve, and user friendly. I prefer it over those other platforms, from a simplicity aspect of keeping track of sales and business development data. They also have quick customer support with any issues or questions we might have. I appreciate that as a user since I'm in the software daily. My role for my client was managing ...

"Nutshell is a pocket friendly CRM for a start up"

What do you like best about Nutshell? I like Nutshell's email integration with my contacts. One of my main reasons for using a CRM was email outreach, which happens quite effortlessly with Nutshell. Once I add a user, running an email outreach campaign for them is pretty straightforward. What do you dislike about Nutshell? 1. When I create a lead, the emails sent to the people are not pulled into the lead screen. Ideally, I would like to see all the emails already sent to the users added in ...

"Favorite CRM to date!"

What do you like best about Nutshell? Ease and flexibility it has. Very user friendly. What do you dislike about Nutshell? Nothing comes to mind currently. Meets all of my needs at this time. What problems is Nutshell solving and how is that benefiting you? Easily connecting me to my candidates when it automatically pulls up their social media profiles and info when I input their names and email.

"Keep it Simple & Effective"

What do you like best about Nutshell? I like how easy it is to train and use within a team. Everything is user friendly and makes it simple to get the information that you need. The app is great! What do you dislike about Nutshell? I do not like that I cannot change the value of a lead after it has been created. Id like to assign a final value to the lead when closed. What problems is Nutshell solving and how is that benefiting you? We are preventing piglet deaths.

"Power of HubSpot at half the price"

What do you like best about Nutshell? I have used a ton of CRM's and have loved many. Nutshell puts the rest to shame. All of the power that you have in a product like HubSpot like marketing automations and lead management automatio Nutshell has at a fraction of the cost. Also Nutshell's support is unparalleled. You can always get a human which is amazing. What do you dislike about Nutshell? The on feature that I was missing was email marketing automations. I used to integrate with ...

"CRM made easy"

What do you like best about Nutshell? Ease of use. It's very easy to track, modify and update. Fairly intuitive to use. What do you dislike about Nutshell? Very basic. Admins aren't able to modify shared email templates. Outgoing email is great but then any response has to be cut/pasted in. What problems is Nutshell solving and how is that benefiting you? A way to track and interact with clients. Great way to communicate client needs/progress across a large team.

"Excellent CRM to keep track of all moving sales"

What do you like best about Nutshell? You can customize it however you need it. It's not just built for one company in mind. It can be whatever you need it to be. What do you dislike about Nutshell? The one thing that I wish I had more control over is the time frames that I can push back deadlines. Maybe Nutshell is already capable of this; I may have overlooked a setting. Recommendations to others considering Nutshell: This program is customizable to your companies needs. It can do ...

"Insightful, snappy and easy to use CRM with good options."

What do you like best about Nutshell? The system to set up my pipeline and leads is excellent. What do you dislike about Nutshell? The tasks and activities system could be better organized to reflect daily priorities as compared to other crm systems. Recommendations to others considering Nutshell: Expect a streamlined and easy-to-use application that has a bit of a learning curve, but delivers where it counts. What problems is Nutshell solving and how is that benefiting you? N/A

"Great email automation for following up"

What do you like best about Nutshell? It is easy to create email sequences. Which is helpful to stay consistent. What do you dislike about Nutshell? There could be more customization. The email sequences can only be so specific. Recommendations to others considering Nutshell: I'd recommend this over most email marketing tools because irs straightforward What problems is Nutshell solving and how is that benefiting you? Forgetting to send follow ups

"nutshell"

What do you like best about Nutshell? usability - easy to review sales stats and leads. What do you dislike about Nutshell? lack of connectivity with other software tools - e.g. shopify, quickbooks. lack of good text message service. What problems is Nutshell solving and how is that benefiting you? tracking sales activity and oerformance.