Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Simple and effective"

What do you like best about Nutshell? It is easy to understand and focus on the important issues with contacts. What do you dislike about Nutshell? maybe integration with Office would be helpful so that Word docs could easily be created. What problems is Nutshell solving and how is that benefiting you? keeping track of contacts and touch points with them is much better now.

"Simple, intuitive, customizable CRM!"

What do you like best about Nutshell? Nutshell is simple to use, easy to set up, and easy to customize. I was able to recreate my sales funnel with little trouble. Integration with G-Suite was also stellar. What do you dislike about Nutshell? There wasn't much not to like. There were some minor UI issues -- but that was negligible. Compared to other CRMs -- that's not bad. What problems is Nutshell solving and how is that benefiting you? Nutshell allows me to track every suspect, prospect, ...

"Reliable"

What do you like best about Nutshell? Being able to track and maintain record of all changes, notes, without compromising the original information What do you dislike about Nutshell? Reports can be a little complicated to run What problems is Nutshell solving and how is that benefiting you? Undisturbed information. Searching made easier when logging/updating bids

"Power of HubSpot at half the price"

What do you like best about Nutshell? I have used a ton of CRM's and have loved many. Nutshell puts the rest to shame. All of the power that you have in a product like HubSpot like marketing automations and lead management automatio Nutshell has at a fraction of the cost. Also Nutshell's support is unparalleled. You can always get a human which is amazing. What do you dislike about Nutshell? The on feature that I was missing was email marketing automations. I used to integrate with ...

"great"

What do you like best about Nutshell? It helps users to interact and keep a record of every conversation What do you dislike about Nutshell? Nothing is as such dissappointing to me. I really like it. What problems is Nutshell solving and how is that benefiting you? Keep a record of my conversations and schedule. helps improve my efficiency.

"Awesome, intuitive program."

What do you like best about Nutshell? I really like that it's an easy-to-use program! You can see all leads at a glance and add custom fields for what's important to you and your industry. What do you dislike about Nutshell? I'd say the only thing I can think of is that I don't have more leads to put into the programl. What problems is Nutshell solving and how is that benefiting you? There's a lot more organization and transparency throughout the company now.

"Very complete"

What do you like best about Nutshell? The tool's versatility and the sales funnel vision it possesses perfectly align with my company's vision. what makes for a perfect fit What do you dislike about Nutshell? The possibility to export reports to a CSV format. The possibility to rename the funnel steps. The lack of integration with linkedin and Google calendar What problems is Nutshell solving and how is that benefiting you? Have complete visibility into the sales funnel, opportunity status, ...

"Useful for Small Businesses"

What do you like best about Nutshell? I like how you manually get to set tasks for contacts and companies, setting the exact time and date to follow up. As an SDR it felt more time consuming, but it allowed me to know specifically who I should be emailing/calling, which leads were hot and which ones I was in contact with. Tip # 1 I would set my "call tasks" for the earliest time so they would pop up in my tasks at the top Tip # 2 Make sure your company is working off of the "Companies" page ...

"It works, there are benefits and struggles. Decent for cost."

What do you like best about Nutshell? I like that I can bcc emails and have them go in to the site. I like that emails go where the email address is. I like that I can place files in people's records. What do you dislike about Nutshell? I don't like that I can't put one person's email into another person's folder. Very often I have one point person for a client and I wish that their emails could be placed in the clients folder, rather than theirs. It is just messy and hard to use in that ...

"A little bit complicated and lacks of smart functions"

What do you like best about Nutshell? Web access and plenty of integrations (with slack, for example). Easy to learn how to use What do you dislike about Nutshell? I miss some features that would improve the experience a lot, like having the option to clone the lead's history alongside with de cloned lead in itself. It has some bugs sometimes and the activity logs are sometimes lost. What problems is Nutshell solving and how is that benefiting you? I can have a huge list of clients and ...