Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"User Friendly & Fast Support Help"

What do you like best about Nutshell? As a user of numerous CRM platforms -- competitors like Pipedive, Hubspot, etc. Nutshell is visually appealing, has a low learning curve, and user friendly. I prefer it over those other platforms, from a simplicity aspect of keeping track of sales and business development data. They also have quick customer support with any issues or questions we might have. I appreciate that as a user since I'm in the software daily. My role for my client was managing ...

"Very easy to master, powerful CRM tool!"

What do you like best about Nutshell? Very easy to learn, to master. Clean and simple What do you dislike about Nutshell? Suggesting duplicate companies or names. Sometimes are not relevant What problems is Nutshell solving and how is that benefiting you? Project and customer/account/leads management

"Nutshell review"

What do you like best about Nutshell? The data points and projections that extrapolate out the future sales What do you dislike about Nutshell? Very few things, although I sometimes have to re-enter the cost per item. It may be user error. What problems is Nutshell solving and how is that benefiting you? Greater companywide perspective on overall sales. It has made me realize how we can project sales.

"Nutshell offers an easy to use sales pipeline that keeps great track of leads."

What do you like best about Nutshell? I really like being able to see the dollar value of my sales pipeline. It motivates me to close more leads. What do you dislike about Nutshell? I don't like that it doesn't offer more project management options/capabilities. Recommendations to others considering Nutshell: If you are looking for simplicity, Nutshell is a great option. CRM systems are often overwhelming. Nutshell helps you get started with a helpful checklist. What problems is Nutshell ...

"User Friendly CRM"

What do you like best about Nutshell? After using other CRMs, I feel that Nutshell is one of the more user-friendly ones. It doesn't take a lot of time to train new users, and it is easy to manage and maintain. What do you dislike about Nutshell? The only dislike I have is the inability to completed remove inactive users from the "removed user" list. What problems is Nutshell solving and how is that benefiting you? It has helped tremendously on follow up with open leads/pending clients, and ...

"Nutshell is a great tool without the huge cost"

What do you like best about Nutshell? After using Nutshell for over a year we love it. It makes tracking our pipeline so much easier. The flexibility is amazing and the cost is well worth it. What do you dislike about Nutshell? We haven't run into any issues yet that cannot be overcome. What problems is Nutshell solving and how is that benefiting you? Taking disconnected sales pipelines and aggregating them into usable data and management reports.

"Nutshell For Sales"

What do you like best about Nutshell? Tracking pipeline with proper notes and easy links to sales partners. What do you dislike about Nutshell? I have to put in whole name to find a record. Does not intuitively search from partial name. What problems is Nutshell solving and how is that benefiting you? Problems I am solving are keeping good contact records for follow-up all in one place. Benefits are more can be done in an efficient manner.

"CRM and Funnels - Made Easy"

What do you like best about Nutshell? I've been using Nutshell for over a year and have to say it's been a life saver in terms of customising for my business needs. The fact I can easily integrate is one thing, the fact we can now also market from Nutshell is great too ... dare I say, I'll be moving away from another email marketing solution shortly. So it's win win! The constant updates and new features are super useful as are the additional training sessions. What do you dislike about ...

"This is a great CRM program"

What do you like best about Nutshell? This is a great CRM program. It's very easy to use and has extras that makes Organization easier What do you dislike about Nutshell? There's not anything I can think of that I dislike What problems is Nutshell solving and how is that benefiting you? Finding out who is opening my emails, communication between coworkers

"Great CRM for SMB."

What do you like best about Nutshell? Easy to use and the dashboards are simple to set up. What do you dislike about Nutshell? They could use more automated flows and communication tools. What problems is Nutshell solving and how is that benefiting you? Tracking our pipeline.