Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"A good experience"

What do you like best about Nutshell? The general process of the Nutshell CRM are very simple to use and it does a lot of the work for you. The import functions that bring in .csvs are great and then creating leads from there is easy. What do you dislike about Nutshell? Any sort of fine-tuning of the software requires you to find weird menus in the settings that aren't overly intuitive. Also, it is easy to add via import but batch deleting can be a pain if you find your email lists aren't ...

"Great Lean CRM with many features"

What do you like best about Nutshell? Nutshell has excellent tracking features and visibility of activity to make sure we are reaching the metrics needed. What do you dislike about Nutshell? The UI can be a little busy, but once you get used to the layout, it becomes pretty easy to navigate. Recommendations to others considering Nutshell: Nutshell is a great CRM for those that want a lot of power for not a lot of $. Some standard Nutshell features cost extra within other CRMs, and we are ...

"Could be more user friendly"

What do you like best about Nutshell? Nutshell has a lot of great functions, lots of places to store info, emails, etc. What do you dislike about Nutshell? I feel like it could be easier to use and better organized. What problems is Nutshell solving and how is that benefiting you? Keeping client info organized.

"Easy to Setup, Easy To Use, Super Powerful features, Nothing Compares"

What do you like best about Nutshell? The Bottom Line Up Front Is: Nutshell just has the most powerful sales CRM feature set for the money, and it's the easiest to use and setup. Period. I've tried a lot of different Sales CRM products, from Sharspring to Netsuite, and Nutshell is by far the best. Unless you're a mutlinational corporation who needs something like SalesForce, Monday, etc, Nutshell's got you covered. I had it up and running within an hour with easy to adjust on the fly admin ...

"Nuts About Nutshell"

What do you like best about Nutshell? Love the DASHBOARD where I can closely monitor my targets and deadlines! The fact that Tasks & Activities are integrated on my Google calendar is a huge help in getting things done and being in control of my Sales Pipeline as a Realtor. Outreach is also awesome! Customer support is great as well! Can't wait to to experience the upcoming powerful integrations and upgrades of Nutshell! More power! What do you dislike about Nutshell? Limited design ...

"Great Software for Remote Company"

What do you like best about Nutshell? Customer service team has been great so far! What do you dislike about Nutshell? We are a remote company, so it has taken some time to get everyone's contacts into the system. What problems is Nutshell solving and how is that benefiting you? We are a remote company, and Nutshell helps us keep external contacts organized.

"Great service @ a great value"

What do you like best about Nutshell? Nutshell is comprehensive in its offerings and delivers a high-quality product at a fair price. The customer service is first-rate. What do you dislike about Nutshell? Would be great if emails deleted in Apple Mail, etc were also deleted in Nutshell, but no real issues. What problems is Nutshell solving and how is that benefiting you? Helping me stay on top of business and not lose track of opportunities/prospects.

"A good experience"

What do you like best about Nutshell? The general process of the Nutshell CRM are very simple to use and it does a lot of the work for you. The import functions that bring in .csvs are great and then creating leads from there is easy. What do you dislike about Nutshell? Any sort of fine-tuning of the software requires you to find weird menus in the settings that aren't overly intuitive. Also, it is easy to add via import but batch deleting can be a pain if you find your email lists aren't ...

"Great Lean CRM with many features"

What do you like best about Nutshell? Nutshell has excellent tracking features and visibility of activity to make sure we are reaching the metrics needed. What do you dislike about Nutshell? The UI can be a little busy, but once you get used to the layout, it becomes pretty easy to navigate. Recommendations to others considering Nutshell: Nutshell is a great CRM for those that want a lot of power for not a lot of $. Some standard Nutshell features cost extra within other CRMs, and we are ...

"Simple & Agile CRM"

What do you like best about Nutshell? Nutshell is super customizable which has been a huge benefit for my team! We have a number of unique sales processes as we do not just sell one product. It was quick to get the hang of and the training was easy to follow and all pre recorded! What do you dislike about Nutshell? There is very little I dislike. I have sent a recommendation to the Nutshell team to add a feature so I am sure given their culture of asking clients for feedback, the system ...