Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"We use it and it works"

What do you like best about Nutshell? Automated emails are pretty time-saving, especially since you can tie them to milestones within any given pipeline. What do you dislike about Nutshell? The phone app isn't nearly as functional as the web app on my computer. It needs work. What problems is Nutshell solving and how is that benefiting you? It allows us to be in better contact with our targets and users

"Great Platform for Beginners"

What do you like best about Nutshell? They have excellent customer service, and the platform is easy to learn. What do you dislike about Nutshell? There are not as many videos from other users out in the digital world that you can look into to learn about the program. I would love to connect with more users under the same umbrella of services to see how they use the program. What problems is Nutshell solving and how is that benefiting you? I had no consistent CRM previously, so it is my HUB ...

"Great Software for Remote Company"

What do you like best about Nutshell? Customer service team has been great so far! What do you dislike about Nutshell? We are a remote company, so it has taken some time to get everyone's contacts into the system. What problems is Nutshell solving and how is that benefiting you? We are a remote company, and Nutshell helps us keep external contacts organized.

"Nuts About Nutshell"

What do you like best about Nutshell? Love the DASHBOARD where I can closely monitor my targets and deadlines! The fact that Tasks & Activities are integrated on my Google calendar is a huge help in getting things done and being in control of my Sales Pipeline as a Realtor. Outreach is also awesome! Customer support is great as well! Can't wait to to experience the upcoming powerful integrations and upgrades of Nutshell! More power! What do you dislike about Nutshell? Limited design ...

"Easy to Setup, Easy To Use, Super Powerful features, Nothing Compares"

What do you like best about Nutshell? The Bottom Line Up Front Is: Nutshell just has the most powerful sales CRM feature set for the money, and it's the easiest to use and setup. Period. I've tried a lot of different Sales CRM products, from Sharspring to Netsuite, and Nutshell is by far the best. Unless you're a mutlinational corporation who needs something like SalesForce, Monday, etc, Nutshell's got you covered. I had it up and running within an hour with easy to adjust on the fly admin ...

"It's intuitive and easy to pick up"

What do you like best about Nutshell? Tagging feature is really nice as well as keeping notes on individuals What do you dislike about Nutshell? The email service still needs some work- multiple people said they never received the emails we sent What problems is Nutshell solving and how is that benefiting you? Keeping track of current customers as well as potential leads. Assigning tasks to people is also nice

"Best Business Tool we Have"

What do you like best about Nutshell? Automation of tasks, inbound/outbound email tracking, reporting--too many plusses to pick just one. Ease of use is probably my favorite bragging point on the system. Nutshell beats Salesforce hands down in the user-friendliness of the program. What do you dislike about Nutshell? The mobile version needs to be easier to add leads-- currently, we have to add the contact, then add the lead. I want to be able to do it all at once if possible when on the ...

"Great CRM - simple to use with lots of smarts"

What do you like best about Nutshell? Ability to track all emails being sent by GSuite or Office365. Tags where we can search for people. Sales pipeline stages and automation. What do you dislike about Nutshell? Can't send CC emails outside a contacts corporation What problems is Nutshell solving and how is that benefiting you? Keeping track of my prospects and clients

"Great site and app. We use for all of our sales forecasting and closed sales."

What do you like best about Nutshell? I think how easy the app is to make updates. What do you dislike about Nutshell? There are some things that are different from the website and app as far as looks. I would try and streamline the look completly between each. Recommendations to others considering Nutshell: Its a great product to stay organized for any sales organization. It can be used as simple or as in-depth as you would like depending on the size of your company, field of work, or ...

"Our company has used nutshell for almost 7 years. It does a great job at managing our CRM needs!"

What do you like best about Nutshell? The great user experience and the ability to customize the software to fit your needs. What do you dislike about Nutshell? Occasional bugs and it can be a little funky when it comes to searching in companies/leads/people. Recommendations to others considering Nutshell: I would tell them to consider Nutshell if they are looking for a simple, cloud-based, CRM. It does its job well! What problems is Nutshell solving and how is that benefiting you? Keeping ...