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9.3

Spot Score

Nutshell - CRM Software

Nutshell Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Nutshell Reviews & Ratings

4.4

Very Good

Based on 1483 ratings & 963 reviews

Rating Distribution

Excellent

(530)

Very Good

(345)

Good

(73)

Poor

(12)

Terible

(3)

Spotsaas Editor’s POV

Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more

Nutshell pros and cons

  • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

  • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

  • Customizable workflows and pipelines to suit individual business needs and sales processes.

  • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

  • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

  • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

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Showing 321-330 out of 963

MS

Mishika S

11/25/21

4 out of 5

"Pocket Friendly CRM for a Startup"

What do you like best about Nutshell? With Nutshell, you can easily send out CRM email outreach. Running an email outreach campaign for a person is really simple once I've added them. It helps to keep a better track of sales representatives' sales. What do you dislike about Nutshell? They should definitely add some extra features to the tool which helps. It would be nice if they do add an inbound call feature apart from that the software is good. What problems is Nutshell solving and how is ...

Read more

AU

Anonymous User

11/23/21

3.5 out of 5

"Nutshell, a great value but only a good CRM"

What do you like best about Nutshell? Nutshell is very affordably priced for small companies and works well overall! The import feature is very good. What do you dislike about Nutshell? When emailing people from Nutshell, you can't edit the color of your signature, which is very frustrating. I contacted support about this, and they confirmed that there's no way to fix this. What problems is Nutshell solving and how is that benefiting you? Managing sales pipelines for a small company and ...

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AU

Anonymous User

11/22/21

3 out of 5

"Solid option for the price point!"

What do you like best about Nutshell? Love the fact that you have automation, reporting, pipeline management built-in neatly. Comes down to ease of use... What do you dislike about Nutshell? More developer support and easier contact. What problems is Nutshell solving and how is that benefiting you? Used as a CRM primarily. Also used for Sales engagement.

R

Russell

11/18/21

5 out of 5

Best App for your money

PROS: When I started with my business I was looking for an easy-to-use, intuitive and clever application, and then I found Nutshell. What I really love about this app is the sales tools. Making the sales process with Nutshell was very easy, everything was described in detail. Also if you have multiple tasks you can share with your team members and after finishing the task the task is automatically marked as completed and you can move on the next task. CONS: If you delay your task it ...

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R

Rogelio

11/17/21

5 out of 5

Solid product for your business

PROS: I love how Nutshell works, especially the dashboard activities give me information about the sales and give me instruction about what I need to do next to achieve my goal. Also, I am very amazed how I can easily create multiple sales processes. Nutshell has saved my time with its ability to organize things for me. CONS: I work with Outlook/Office 365 and with Nutshell there is only 1 direction integration. They could work on linking the contacts in Nutshell to Office 365 and to ...

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PJ

Patrick J

11/15/21

5 out of 5

"Reimbursement specialist"

What do you like best about Nutshell? It take my money and invest it management company #pajenterprises What do you dislike about Nutshell? Welcome senior's family members serving across all my network Recommendations to others considering Nutshell: Investment plan with stocks startups with nutshell What problems is Nutshell solving and how is that benefiting you? Finances growth across pajenterprisesllc events

M

Morton

11/12/21

5 out of 5

The secret to a successful company.

PROS: I love this program because it adapts to our company's needs. Really flexible. Its basic and advanced features are amazing and user-friendly. The software frequently updates which makes it more optimal to use and adapts well to the changing trends. CONS: Just positive reviews for this app!

MA

Mou A

11/08/21

5 out of 5

"Best CRM and easy to use!!"

What do you like best about Nutshell? The item gives extraordinary client care and adaptability. Usability! Clients can zero in on selling. I think the estimating is extremely serious and we feel it is an extraordinary worth. What do you dislike about Nutshell? There is literally nothing I don't care for about Nutshell. Restricted in revealing; the greater part of our announcing is done outside of this product. What problems is Nutshell solving and how is that benefiting you? We are ...

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H

Hyman

11/07/21

4 out of 5

Perfect software for Sales!

PROS: Nutshell's interface is really simple and beginner-friendly! It doesn't even require so much effort to learn using it. CONS: There are a few times where the note-taking feature kind of messed up. Sometimes, the notes will appear on a different lead, so it will be really confusing for my team.

G

Glenda

10/27/21

5 out of 5

Efficient and helpful software

PROS: We love Nutshell's sales process component, which is easy and straightforward to use. Its cool "wallboard" feature lets us show live updates and the biggest lead wins over a big TV to help motivate our team. The integrations are also fantastic while the support team is outstanding as well. CONS: One thing I did not like is if a task is overdue and you delay it, the system delays the task from the date it was due rather than the current date. I wish it was set up the other way around.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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