Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use and Customize"

What do you like best about Nutshell? It's so easy to use. I can figure most things out on my own because it's intuitive, but if I need help, it's always readily available. What do you dislike about Nutshell? My only complaint is that the calendar sync has been problematic, and we've had to have all users disable the sync. I'd love for this to be usable for us in the future. What problems is Nutshell solving and how is that benefiting you? It's provided just the right level of transparency ...

"This is one of the most supportive companies I have ever worked with."

What do you like best about Nutshell? Nutshell has supported every request we have made along with have a ton of educational material to support the platflom it is great. What do you dislike about Nutshell? I dont have anything bad to say. At this time my rep and the support staff have been great and I would recoment to anyone that is looking What problems is Nutshell solving and how is that benefiting you? The emailing fuction of the nutshell tool has been great for our company. That along ...

"Nutshell for the win!"

What do you like best about Nutshell? Nutshell is very easy to install and intuitive to use. Between the browser and the app, you always have access to what you need. What do you dislike about Nutshell? Honestly, can't think of anything that I really dislike. It's a well designed, easy to use solution. What problems is Nutshell solving and how is that benefiting you? Nutshell has solved the organization of contacts, managing follow-ups, and keeping focus on momentum through the sales and ...

"Mostly Fits our Unique Use of Nutshell, Great Potential for Sales Software"

What do you like best about Nutshell? I like the organization of company versus person and the different attributes that are standard. Visually, the layout and colours are also appealing without being too busy. What do you dislike about Nutshell? The marketing feature could use improvement to make it more competitive with MailChimp such as allowing anchor links and offering real-time tips for improving subject lines. The CRM itself could allow for more customization, especially for the ...

"Great CRM product with excellent customer service!"

What do you like best about Nutshell? Simple to use intuitive user interface. I'm a first-time user of any CRM system, and getting up to speed on all the different functions has been easier than I had anticipated. What do you dislike about Nutshell? Nothing to this point. I'm too new to the system to have found any shortcomings. What problems is Nutshell solving and how is that benefiting you? Our company adopted Nutshell CRM to capture our day-to-day customer interactions and move away ...

"My experience with Nushell"

What do you like best about Nutshell? I have used/worked with almost every CRM on the market over my professional career with billion-dollar companies to my own (less than a million). So when I chose nutshell, I knew exactly what I was looking for. Most CRMs focus on doing a few things right and it is sometimes hard to use them if your business model does not fit their mold. With Nutshell, and the team that is constantly improving on the platform I am finding EVERYTHING my small business ...

"Simple but well configured CRM with everything you need in sales"

What do you like best about Nutshell? The interface is very user friendly and easy to use. Makes the training and onboarding process very smooth for our salespeople. Easy to segment leads and track activities. Great dashboard options for us to track our pipeline and sales stage. Everything we need to drive sales performance. What do you dislike about Nutshell? Not much we dislike here at Brigil. Maybe the reporting aspect could be expanded for us to better track the outcomes of our ...

"Simple but well configured CRM with everything you need in sales"

What do you like best about Nutshell? The interface is very user friendly and easy to use. Makes the training and onboarding process very smooth for our salespeople. Easy to segment leads and track activities. Great dashboard options for us to track our pipeline and sales stage. Everything we need to drive sales performance. What do you dislike about Nutshell? Not much we dislike here at Brigil. Maybe the reporting aspect could be expanded for us to better track the outcomes of our ...

"Fine tuning Nutshell to fit my business"

What do you like best about Nutshell? I love how Nutshell is layed out. It is Professional and easy to customize. What do you dislike about Nutshell? I use Nutshell on my iPhone, and it needs a serious revamp. I also use the web version on my Ipad Pro, and it's fantastic. When I receive calls on my iPhone, my contacts don't show who is calling in when they are in Nutshell. It would be very professional if that could work. I'd love to see a Dashboard on the iPhone that is useful. Show my ...

"It definitely solved a gap in our own company platforms"

What do you like best about Nutshell? Easy of use. Did not take many hours to train the team which is key when they need to be out creating relationships. What do you dislike about Nutshell? We utilize the platform to track activities and not the sales life cycle. Some reporting customizations could be a huge assistance. What problems is Nutshell solving and how is that benefiting you? It provides transparency of how my team is utilizing time and the geography they are covering.