Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"Very intuitive, with a nice interface."

What do you like best about Nutshell? The software is very intuitive and easy to teach to a newcomer. What do you dislike about Nutshell? Nutshell is somewhat simplistic, and did not provide all of the features that we needed. What problems is Nutshell solving and how is that benefiting you? Tracking customer and prospect contact info in a centralized database. Allowing us to track the pipelines of our sales reps. Providing a cloud-based solution that outside sales reps can use on the road.

"Great CRM"

What do you like best about Nutshell? Great way to stay organized and maintain sales. What do you dislike about Nutshell? I don't have anything to say that i disklike. What problems is Nutshell solving and how is that benefiting you? lead organization

"Easy to use, user friendly!"

What do you like best about Nutshell? The interface is easy to navigate and quick to operate. What do you dislike about Nutshell? There were very limited things I disliked about Nutsell. The app could be a little more sufficient for on the road usage and team collaboration. What problems is Nutshell solving and how is that benefiting you? Keeping track of customer contacts.

"Nutshell was a great CRM for our team to understand functionality of a CRM."

What do you like best about Nutshell? Nutshell made it very easy to use. Lay out was user-friendly. Easy to set up. What do you dislike about Nutshell? This CRM felt as if it was designed heavily around sales. For our use case we needed a CRM for Recruiting. What problems is Nutshell solving and how is that benefiting you? Keeping our leads separated from our ATS

"Easiest and most intuitive CRM available!"

What do you like best about Nutshell? Nutshell has the capability to streamline all of your organization's processes in a very intuitive, straightforward manner. What do you dislike about Nutshell? Love the system and would do anything to use it at our organization currently! What problems is Nutshell solving and how is that benefiting you? No current problems.

"Easy to navigate"

What do you like best about Nutshell? Easy Navigation Easy integrations Simple interface What do you dislike about Nutshell? Some platforms we use do not integrate to Nutshell. What problems is Nutshell solving and how is that benefiting you? Easy place to store files, and manage communication all in one place.

"Nutshell Product Review - BNC"

What do you like best about Nutshell? I love how easy Nutshell is to use. The product is very robust and cost effective. For us, this is a dream product because of the price, performance and customer support! What do you dislike about Nutshell? Company limits and some issues with merging records. There are some minor bugs we come across but in general we can get those issues resolved with the great and attentive staff at Nutshell! What problems is Nutshell solving and how is that benefiting ...

"powerful market tool"

What do you like best about Nutshell? - well designed CRM system to manage powerful marketing - integrations that make work life easier by making everything easier - the support service is kind in its attention - synchronization with email that turns automation into good business - better designed sales What do you dislike about Nutshell? Actually, in these moments of life, I don't dislike anything at first, if I did dislike the platform a bit, I didn't understand it well, but over time I ...

"In a nutshell"

What do you like best about Nutshell? This experience goes way back when the company was trying to explore a few options with respect to multiple CRM tools and we came across Nutshell which offered overwhelming features for their customers. What do you dislike about Nutshell? In the beginning, it was quite a task to try and understand how this works, or features, or how this can help us grow and manage sales deals or tickets, etc. So not really unhappy about anything What problems is ...

"Good CRM Tool & Team"

What do you like best about Nutshell? Nutshell is very intuitive/easy to use. I like its features and appreciate how its customer service team responds quickly and is always willing to help when needed. What do you dislike about Nutshell? As with most software, there are still many aspects that as being developed/improved upon (which is good). However, one thing that I dislike is the task automation process (checking/skipping tasks) and the custom fields, which aren't pipeline-specific. ...