Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Never heard of it."

What do you like best about Nutshell? Great service! I feel like all of my business needs are met with you. What do you dislike about Nutshell? Sometimes the services is a little slow and when I reach out for additional support it can be difficult to find help. What problems is Nutshell solving and how is that benefiting you? Really great for this plus the integration with Salesforce really helps me to manage prospects.

"Nutshell Performs Multiple Functions of a CRM Quite Well."

What do you like best about Nutshell? Most of the Search and Reminder and Scheduling functions I need are very simple to use and go somewhat beyond basics. What do you dislike about Nutshell? I would like to have additional search features built into it as well as additional outcall service options. What problems is Nutshell solving and how is that benefiting you? It is primarily used as a CRM program and it adequately keeps track of customers, potential customers, and activities involving same.

"Valuable Options, Easy to use Interface and more"

What do you like best about Nutshell? Nutshell's user-friendly interface and it's built-in CRM features make it a top choice. Setting reminders, overall flexibility ( so you can use it like you need to) tracking critical data, and the dedicated support provided are far better than industry-averages. It is by far the best CRM I have ever used. What do you dislike about Nutshell? It would be nice if the technology kept pace with SPAM filter protocols. As is, it still does an exceptional ...

"Flexible and straightforward "

What do you like best about Nutshell? The app is a great way to scan cards and add contacts! Easy to run basic reports. Appreciate the reminder functionality. I like the customizable pipelines so we can see the progression of each project. What do you dislike about Nutshell? Have to use custom fields for SWOT analysis and a few other items, which makes it hard to compare different items side by side. Also - some of the reporting functionality is not what we need it to be - we need true ...

"Great for small businesses"

What do you like best about Nutshell? Easy to use and easy to customize for our needs. What do you dislike about Nutshell? The reporting sometimes is a little inaccurante. What problems is Nutshell solving and how is that benefiting you? An easy location to put all client notes and information needed. It helps us with following up with prospective clients as well

"Very reduced but useable CRM"

What do you like best about Nutshell? After having paid tens of thousands of dollars for a major CRM system that saw very limited adoption by the team, we needed something more straightforward and far more intuitive. We are on GSuite - so integration and ease of use were the dominant criteria. We picked nutshell because of the aesthetically pleasing simplicity. What do you dislike about Nutshell? Pricing for the advanced funnel graphics is a bit high. What problems is Nutshell solving and ...

"Post Sales Support is Superior"

What do you like best about Nutshell? The post-sales support from Nutshell is the primary reason I chose the platform. Suffice it to say I have not been disappointed. After using the service for a few months we've been able to come back and fine-tune our processes all with the help of a product expert and most importantly AT NO ADDITIONAL COST. What do you dislike about Nutshell? My biggest challenge using the service is getting acclimated to their terminology. For example, their use of ...

"I liked Nutshell it just wasn't for me"

What do you like best about Nutshell? I like the way it showed my meetings as that made it easy to update what was said and post it to a company to go back on. What do you dislike about Nutshell? Pulling in every email I had and not allowing me to delete them in bulk. I get so many emails that have nothing to do with anything. I am OCD and do not like clutter in my CRM. What problems is Nutshell solving and how is that benefiting you? TBH the only thing it solved for me was holding all my ...

"Review of Nutshell"

What do you like best about Nutshell? How user friendly it is to pull information up and that you can access it whether you are in the office or on the road. What do you dislike about Nutshell? Sometimes it's a little challenging to pull up the relevent companies in a specific region. What problems is Nutshell solving and how is that benefiting you? Helps our sales team to see where we are for progress of leads and sales.

"Great overview and user friendly"

What do you like best about Nutshell? I love the overview it gives me and that i can easily find my customers and follow up on everything i do. the task function is my best friend and makes my work so much easier What do you dislike about Nutshell? I still haven´t found something that i dont like about Nutshell, it really is a great tool for my everyday work. I could say that it has some issues since I´m not using it in English but thats really not a big deal. What problems is Nutshell ...