Nutshell Apps Reviews in September 2026: User Ratings, Pros & Cons

"Nutshell is the 80 in the 80/20"

What do you like best about Nutshell? Ease of use aka Intuitive User Interface AND terrific customer service that is responsive and effective. What do you dislike about Nutshell? Nice to have easier to use sequences similar to HubSpot. What problems is Nutshell solving and how is that benefiting you? Managing distributor sales rep relationships to increase sales

"LOVE this CRM"

What do you like best about Nutshell? Well, I am learning more and more everyday as my business grows. I love the financial aspect, the reminders, the email capabilities, the SMTP. It's easy to use and the people are amazing at Nutshell. I really mean it! EVERY SINGLE PERSON I have ever talked to there has been outstanding and patient with me. What do you dislike about Nutshell? I can't think of anything. That's an honest answer. From what I use it for, it does it all for me. What problems ...

"Fully customizable"

What do you like best about Nutshell? You can make it do whatever you want. They really make it easy to customize. What do you dislike about Nutshell? Would love online file viewing , I dont like that if I upload a pdf to a lead I have to download it to view it. Also no affiliate program sucks because I recommended a lot. Recommendations to others considering Nutshell: Keep it simple. Dont create pipelines with more than 4-5 stages What problems is Nutshell solving and how is that ...

"Efficient! comfort! Confidence!"

What do you like best about Nutshell? Everything we need is there... not less nor more! What do you dislike about Nutshell? Quality of reports Please more Integrations... Recommendations to others considering Nutshell: Go for it What problems is Nutshell solving and how is that benefiting you? Communication in between all employees... Benefits: Gain of efficiency

"Easy to Use, Detailed Reports"

What do you like best about Nutshell? Definitely like the reports best. Nutshell gives me exactly what I am looking for when needed. What do you dislike about Nutshell? No downsides to be honest. Its why we have used it for 7+ years. Recommendations to others considering Nutshell: n/a What problems is Nutshell solving and how is that benefiting you? We are able to track clients opportunity efficiently as well as seeing how each member of my team is doing. Nutshell has also helped us manage ...

"Love Nutshell, have implemented in 4 startups"

What do you like best about Nutshell? The software is presented as "user first" unlike Salesforce. It's just plain easy for a user to use. What do you dislike about Nutshell? Salesforce is more robust (but to be fair, it's also 3x the price), so at one company we grew out of it. Recommendations to others considering Nutshell: Value far beyond the price for both ease (speed) of use and support What problems is Nutshell solving and how is that benefiting you? It's a CRM . Problems solved and ...

"Very practical, simple CRM app"

What do you like best about Nutshell? It is easy to use, not overloaded with features What do you dislike about Nutshell? Tags could work better, relationships between groups of companies missing Recommendations to others considering Nutshell: It is a safe option. Affordable, plenty of features that you really need, and easy to use. Implementation and user onboarding were also quite easy. What problems is Nutshell solving and how is that benefiting you? Performs customer relationship ...

"Excellent CRM and Very Comfortable Management"

What do you like best about Nutshell? The setup and management of Nutshell CRM is very manageable. What do you dislike about Nutshell? There was some initial time to get used to the CRM. It is now all good. Recommendations to others considering Nutshell: If you are looking for a CRM system that you can implement very easily, maintain at all times, use on numerous platforms, and your team will enjoy starting up in the morning, then you need to use Nutshell. What problems is Nutshell solving ...

"Fantastic CRM"

What do you like best about Nutshell? We love all of the features that Nutshell offers! What do you dislike about Nutshell? It can be a bit overwhelming at first for our sales team. But once they are trained it is great! What problems is Nutshell solving and how is that benefiting you? We are able to keep track of customers and who got contacted when. We are able to get all of our communications into one platform.

"Game Changer"

What do you like best about Nutshell? Nutshell is easy, intuitive, and deceptively powerful. Having an immediate context of the map and weather for each contact is fantastic. Being able to add a bunch of custom fields is awesome, and the app integration is great. It also integrates seamlessly with our proposal software for a super streamlined experience. What do you dislike about Nutshell? I only have a few tiny nitpicky things that I'd love to see, but they're really just feature ...