Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

"From our initial inquiry, the Nutshell team responded quickly."

What do you like best about Nutshell? Their CRM is very flexible, but also easy to learn. We had spoken to two other CRM companies, but picked Nutshell because: 1. Their staff responded quickly and answered questions promptly. 2 .Their CRM allows us to build it for our needs, make changes and additions on our own. 3 .Other CRM system's we looked at were more expensive and needed more outside help to develop and manage. What do you dislike about Nutshell? Any CRM needs a commitment to learn ...

A software for better communication that is simple to set up and learn

PROS: It is simple to set up and learn. It also offers excellent features such as mapping, creating teams, duplicate removal and more. CONS: The mobile versions are pretty good, but not as good and thorough as the desktop version. I hope to see improvements on the mobile versions soon.

Perfect for managing workflows!

PROS: I really love the drag-and-drop capabilities of Nutshell's interface. It makes everything easier -- from organizing contact profiles and tracking sales. It also has the ability to assess trends in the market which we find really helpful in strategizing. It also works perfectly when integrated with other apps, especially mailer apps. CONS: Nutshell doesn't have a video conferencing feature. I've also encountered a little issue with giving email support to the customer using certain ...

Best CRM tool available in the market!

PROS: For me, the best features of this intuitive software are its outreach tool, contact management system, and calendar! I love how it manages data and track emails better than other CRM software out there. CONS: Nutshell is not that customizable. You have to allot time and effort to do it, given that there's also a limited resource for tutorials. Managing deals can also be tricky because of how the system was structured. Integration is a bit challenging. Navigation can still be improved.

"Nutshell is a game changer for us"

What do you like best about Nutshell? Nutshell is a very transparent, easy to navigate and flat view CRM platform. It's flexible, nimble and the Nutshell team is often making updates to assist with user experience. The support team is also extremely helpful and very responsive. It's just more straightforward to use than most other CRM tools, without losing any of the capabilities. What do you dislike about Nutshell? A few very specific features are still very sales-product oriented, and we ...

"NUTSHELL won't drive you nuts - but it will drive your business!"

What do you like best about Nutshell? I've used many CRMs, and this truly is my favorite to date. Nutshell is extremely easy to use and customize, there isn't a huge learning curve to use it! I love that with a push of a button it connects to the system I use to my constant contact account. It has an auto phone dialer which I really like...it keeps me hands free so I can take notes while I'm on the phone! It is easy to create tags and schedule follow ups with this system! What do you ...

"Great Product, Cost Effective"

What do you like best about Nutshell? Simple to understand, I enjoy the intuitive features. What do you dislike about Nutshell? I want to be able to create a drip campaign for multiple users. What problems is Nutshell solving and how is that benefiting you? We used to try and stay organized out of GSuite. It's impossible. This is a great solution and the team helps with answers via chat. You're pushed a little to reach goals.

"LOVE this CRM"

What do you like best about Nutshell? Well, I am learning more and more everyday as my business grows. I love the financial aspect, the reminders, the email capabilities, the SMTP. It's easy to use and the people are amazing at Nutshell. I really mean it! EVERY SINGLE PERSON I have ever talked to there has been outstanding and patient with me. What do you dislike about Nutshell? I can't think of anything. That's an honest answer. From what I use it for, it does it all for me. What problems ...

"Fully customizable"

What do you like best about Nutshell? You can make it do whatever you want. They really make it easy to customize. What do you dislike about Nutshell? Would love online file viewing , I dont like that if I upload a pdf to a lead I have to download it to view it. Also no affiliate program sucks because I recommended a lot. Recommendations to others considering Nutshell: Keep it simple. Dont create pipelines with more than 4-5 stages What problems is Nutshell solving and how is that ...

"Efficient! comfort! Confidence!"

What do you like best about Nutshell? Everything we need is there... not less nor more! What do you dislike about Nutshell? Quality of reports Please more Integrations... Recommendations to others considering Nutshell: Go for it What problems is Nutshell solving and how is that benefiting you? Communication in between all employees... Benefits: Gain of efficiency