Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

"Excellent CRM and Sales Pipeline for SMBs"

What do you like best about Nutshell? I love that I can visualize my sales pipeline. However, I'm finding the dashboard really helpful on a day-to-day basis. I'm constantly referring to it to see sales tasks associated with leads. I'm a huge fan of the reports: they're extremely easy-to-use, intuitive layout and visuals, and so customizable and granular that I get better insights on how I'm acquiring leads. What do you dislike about Nutshell? In a dream world, I would be able to host ...

"Great way to streamline client care within our office."

What do you like best about Nutshell? Having everyone being able to see client communication between myself and the client on their profile is HUGE. I can comfortably take time off and know my team will be able to seal the deal without having to call me constantly. What do you dislike about Nutshell? Email Notifications can be a bit overwhelming. Recommendations to others considering Nutshell: We searched high and low for a new CRM, Nutshell was worth the wait. What problems is Nutshell ...

"Catering & Sales Powerhouse!"

What do you like best about Nutshell? The platform is very intuitive, which makes training our new team members a breeze! What do you dislike about Nutshell? I wish reporting was easier, seems to be a bit hard to pull exactly what you need. What problems is Nutshell solving and how is that benefiting you? Organiztion, Organiztion!!! We now have a full database with contact info we can use to generate more sales.

"great"

What do you like best about Nutshell? It helps users to interact and keep a record of every conversation What do you dislike about Nutshell? Nothing is as such dissappointing to me. I really like it. What problems is Nutshell solving and how is that benefiting you? Keep a record of my conversations and schedule. helps improve my efficiency.

"Great CRM- easy to manage"

What do you like best about Nutshell? I really enjoy the pipeline and task reminders. What do you dislike about Nutshell? I dislike that you have to purchase a higher version to get task reminders. Recommendations to others considering Nutshell: I recommend reviewing the different levels on the different versions and what works best for you! What problems is Nutshell solving and how is that benefiting you? I am solving my response and follow up issues with clients- Nutshell has helped keep ...

"User Friendly CRM"

What do you like best about Nutshell? After using other CRMs, I feel that Nutshell is one of the more user-friendly ones. It doesn't take a lot of time to train new users, and it is easy to manage and maintain. What do you dislike about Nutshell? The only dislike I have is the inability to completed remove inactive users from the "removed user" list. What problems is Nutshell solving and how is that benefiting you? It has helped tremendously on follow up with open leads/pending clients, and ...

"Fantastic Software for sales and lead tracking"

What do you like best about Nutshell? Nutshell is super user-friendly. The whole team can see what everyone else is working on with regards to phone calls, emails, tracking of projects, etc. What do you dislike about Nutshell? The only functions of Nutshell I dislike are that when calling from a lead the call blocks out the name of the lead. The other thing I do not like is when you are tracking multiple leads, with the same companies and same people it lumps them all together and can take ...

"Simple and easy to use"

What do you like best about Nutshell? Client information is all in one place and easy to retrieve. What do you dislike about Nutshell? I wish that Nutshell would link to my MacOS mail and message accounts. What problems is Nutshell solving and how is that benefiting you? Before Nutshell sharing information with our team was time consuming and in a lot of cases duplicated work.

"Awesome, intuitive program."

What do you like best about Nutshell? I really like that it's an easy-to-use program! You can see all leads at a glance and add custom fields for what's important to you and your industry. What do you dislike about Nutshell? I'd say the only thing I can think of is that I don't have more leads to put into the programl. What problems is Nutshell solving and how is that benefiting you? There's a lot more organization and transparency throughout the company now.

"Keep it Simple & Effective"

What do you like best about Nutshell? I like how easy it is to train and use within a team. Everything is user friendly and makes it simple to get the information that you need. The app is great! What do you dislike about Nutshell? I do not like that I cannot change the value of a lead after it has been created. Id like to assign a final value to the lead when closed. What problems is Nutshell solving and how is that benefiting you? We are preventing piglet deaths.