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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 9521-9530 out of 11737

AA

Andrey Akhmetov

05/16/22

5 out of 5

Issue with connection to NordVPN from Russia

I ran into an issue with not being able to connect to any servers from Russia. I described the issue in your Customer Support chat and got very fast help from Damon who provided me a list of servers which worked for me. Thank you very for such a great customer experience!

B

Brumenor

05/16/22

5 out of 5

Excellent Experience

Was connected very fast. Webster (name of the rep) was 100% connected with us, with no delay on responses at all, courteous, super patience. Came back with all the answers we needed, and we actually signed up right after chat. Excellent!

GH

Geoff Hunter

05/16/22

5 out of 5

After decades abroad

After decades abroad, I finally get to see various British programmes I've always missed. It's good value for money and almost always works without hitches.

LL

Lloyd Leinenweber

05/16/22

5 out of 5

Emmett went above and beyond…

Emmett went above and beyond expectations, helping me to quickly resolve my issue and then further indulging a technical query I had about the platform's operation. I started off unhappy and wound up very happy. 6/5 stars (that's not a typo).

HS

Hector S

05/16/22

5 out of 5

Security, Privacy, Ease of Mind: NordVPN is a great system & well worth using.

Great system. Have used it now for over 2 years. Very happy that I can use it on my PCs as well as my phone. Stable connectivity and I can usually connect to a specific area or through the use of the "Quick Connect" feature relatively quickly. Am able to select among various cities and/or countries as needed. Have not had many issues or questions, but when I did have some questions, I was pleased with their Customer Service time of response as well as their knowledge and help to resolve my ...

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S

Satisfied

05/16/22

5 out of 5

Great Experience

Great Experience. What made it better, after a few chat questions, we were directed to the right team to troubleshoot. Knowledgeable, Patient, Friendly.

H

Hoss

05/16/22

5 out of 5

I had problem to renewing subscription

I had problem to renewing subscription I contact with your chat support and he tried to solve it

MK

Malye Ku

05/16/22

5 out of 5

To fill a form

I have a problem to fill a form for request to change e-mail address of my a/c, Miles answer me quickly, and try hard to solve my problem. at the end the email address changed successful.

FF

Furious Fred

05/16/22

5 out of 5

I just had my first experience with…

I just had my first experience with Nord vpn support for some issues I was having and normally working with support via chat isn't my favorite. I had to work with 2 people to get all my issues sorted but it was the easiest time I have ever had with chat support. They had directions ready for anything they wanted me to do and they were very patient with me to follow the directions and answer any questions I that I had. Thank you so much to Adam and Damian!

GD

Gideon De Klerk

05/15/22

5 out of 5

Thanks Oliver for your help!

Date of experience: May 16, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].