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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 9531-9540 out of 11737

M

Myria

05/15/22

5 out of 5

Excellent customer support

NordVPN is super easy to use and fast! Also, they offer the best customer service I've ever had to deal with. Agents are always super nice and very helpful! Thanks to Ben, Jeff and Nova for their help and for answering all my questions!

A

Audrey

05/15/22

5 out of 5

Best customer service ever 👌

It was great, the employee named Addin made sure to explain the options I had for a troubleshooting issue. I didn't had the devices concerned in this matter to fix this right away so I was thinking of simply getting a refund, but they offered substantial additional months for free to my subscription and put a note in my account to reach out another time to solve the problem ; no pressure, the cancellation was still an option. I tend to forget so many things such as cancelling subscriptions ...

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R

Rammesh

05/15/22

5 out of 5

Robust

Robust, reliable and connects fairly quickly and I don't experience any drops in traffic.

CP

Capt. Peter A J

05/15/22

5 out of 5

Great geographical Choices

Great geographical Choices Allows me acces to programming in countries outside my own. Support are quick to respond and so far, the few times I needed them..... they've solved the issue quickly and always on the 1st call. Price is more than fair.

SR

Scott Rudnicki-Bayne

05/15/22

5 out of 5

Solid performance

Solid performance, reliable and flexible.

EP

Ethan Parfitt

05/15/22

5 out of 5

The customer service was great

The customer service was great and clear, the agent (Amelia) gave me straight forward instructions in order for me to verify I own the account and such for my MFA to be disabled :)

SM

Sole Martin

05/15/22

5 out of 5

Great Customer Service!

Great Customer Service!! I am so happy with the quick way my issue was resolved!! Great Team! Thank you Eden and Connection Team!!

DW

Dustin Wengler

05/15/22

5 out of 5

Fast, kind, and professional service

I had a problem with watching videos and movies on one of my streaming services so when I reached out for customer support, they were able to simply and quickly provide me steps that ultimately solved the problem. I was helped by Toby and Tiffany, who were both professional and kind.

EP

Ethan Parfitt

05/15/22

5 out of 5

The customer service was great

The customer service was great and clear, the agent (Amelia) gave me straight forward instructions in order for me to verify I own the account and such for my MFA to be disabled :)

B

Burner

05/15/22

5 out of 5

Every time I have an issue

Every time I have an issue, your service reps bail me out. I've yet to stump them. Very impressed with their Linux support. Thanks Harrold!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].