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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8411-8420 out of 11737

TK

Thomas Kime

06/24/22

5 out of 5

getting to an actual person is…

getting to an actual person is difficult but once you are there the service is great . Aiden was my tech and he was very knowledgeable and had me up and running in no time.

B

BoxyProxy

06/24/22

5 out of 5

Excellent support

I was having trouble installing NordVPN for my Linux device. I couldn't figure out why I was getting error messages or how to proceed. Fortunately, Brad and Conor saved the day by helping through the process. I appreciate the time and research they spent helping solve this issue. Very professional and one of the best interactions I've had with NordVPN's support team.

CP

Chuck Palazzo

06/24/22

5 out of 5

excellent and prompt customer service.

Date of experience: June 25, 2022

BS

Bill Stewart

06/24/22

5 out of 5

Excellent VPN

Excellent VPN. Doesn’t slow down connection upload or download speeds to any noticeable degree unlike others I’ve used in the e past.

JR

JJ Romano

06/24/22

5 out of 5

Great CS experience with Harper

Date of experience: June 25, 2022

L

Lucas

06/24/22

5 out of 5

Automated support with the bot was not…

Automated support with the bot was not nice. But as soon as I was transferred to a human being things got better. Sid helped me a lot. He is a nice guy :) Thanks a lot!

J

John

06/24/22

5 out of 5

Great customer support!

Was trying to setup a vpn and had issues connecting. Aiden had me send screenshots and thouroughly checked my configuration. needless to say i was impressed when i was able to finally connect! Nord VPN did not let me down

IP

Ice Pop

06/24/22

5 out of 5

Noelle helped my problem with "Account…

Noelle helped my problem with "Account limit reached". I just have to pay an subscription again.

T

Thomas

06/24/22

5 out of 5

Outstanding Support!

I had a double billing issue with NordVPN and Teddy was outstanding in helping me to fix it. Teddy is very patient and took the time to explain the issue to me in detail. They were also very responsive and helped me to get the issue resolved within a few minutes. I am very grateful for Teddy's help and would definitely recommend NordVPN to others. I really hope Teddy gets the promotion he deserves soon!

I

Ibrahim

06/24/22

5 out of 5

Very fast and helpful support

I was able to get support almost instantly from the chat. Jacob was very quick in answering my issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].