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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8401-8410 out of 11737

M

Margil

06/24/22

5 out of 5

Connection Issue Resolved

I was considering canceling my subscription because I was unable to connect to the servers. But, through a persistent agent named Maeve, I was redirected to a connectivity agent named Larry. After being redirected, I was able to use NordVPN as intended. The customer service really is wonderful.

WE

Will Etkin

06/24/22

5 out of 5

support was actually helpful

support was actually helpful. Answered my questions, and offered helpful solutions to the problem.

D

Darvy

06/24/22

5 out of 5

10 out of 10

only have great experience with the live chat agents, never seem preoccupied with others, or impatient to resolve my issue or to stop asking questions. AND they are easy to get too when the chatbot can't help, or you want to bypass the bot all together.

D

Dennis

06/24/22

5 out of 5

Good working and easy to use VPN

Good working and easy to use VPN for PC and mobile

NP

Natalie Poteri

06/24/22

5 out of 5

Exceptional Service

I had an extremely frustrating afternoon trying to connect to live stream from Greece to Australia. After several attempts, I eventually managed to have Belle from their customer service team patiently guided me through all the steps required. She requested some screen shots to ensure everything was running smoothly and very quickly she was able to test everything and have me connected in no time. Thanks Belle, you're a star :)

S

Salvatore

06/24/22

5 out of 5

Reviewing NordVPN assistance helping…

Reviewing NordVPN assistance helping me. I couldn't stream, but Amelia solved everything in a second!

A

Andrew

06/24/22

5 out of 5

The service was great

The service was great. Harper assisted me with some issues with the subscription and he was really helpful. Everything was sorted in minutes and the service now works very well.

IP

Ivan Peytchev

06/24/22

5 out of 5

Super fast support.

Date of experience: June 25, 2022

M

MiaBeTired

06/24/22

5 out of 5

silas was great

Date of experience: June 25, 2022

VT

Valerie Taisague

06/24/22

5 out of 5

Just got VPN and am loving it

Just got VPN and am loving it. I'm not necessarily techy but customer service has been super helpful and I am able to use it on my Apple TV! Thanks :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].