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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8141-8150 out of 11737

RB

Ray Butler

07/05/22

5 out of 5

Received great assistance from Martin!

Date of experience: July 06, 2022

C

Customer

07/05/22

5 out of 5

Nordvpn

Been using Nord VPN for a few years now and is safe, secure and has fast servers in many countries. Highly recommend.

MT

Maren Tonnies

07/05/22

5 out of 5

Enzo/Louis was a great help

Enzo was a great help. Quick solution offered! Follow up - Louis was a great help as well! Everything is good now.

BL

Billy Lam

07/05/22

5 out of 5

Timothy is good and polite.

Date of experience: July 06, 2022

A

Angel

07/05/22

5 out of 5

Excellent Customer Service by Maeve

Excellent Customer Service by Maeve I was having issues because I changed our companies email for branding purposes right after purchasing NordVPN which has been amazing. Maeve was able to walk me through what was going on and get me the information I needed, and though there are a few more steps to get things transferred over I was able to get to a solution that works for me while I wait!

NC

NordVPN Customer Andrew

07/05/22

5 out of 5

Install issue

When I initially purchased the product I had an issue trying to set it up. I contacted online support and they couldn't have been more helpful. Since then it's been plain sailing. It's a great product.

HA

Hussein Ali

07/05/22

5 out of 5

They were very informative

They were very informative, answered all my questions, explained everything, and I'm not even a customer yet. Signing up now!

C

Cameron

07/05/22

5 out of 5

NordVPN Customer Service is Still Stellar

I simply had curiosities regarding data retention laws. And Georgie, one of NordVPN's representatives, mentioned that they operate under Panama law, and are thus not obliged to abide by any (if any) US data retention laws. Upon further inquiry, Georgie directed my to a NordVPN blogpost that may elaborate on this subject. The customer service is, and always has been, phenomenal.

F

Fran

07/05/22

5 out of 5

Needed to cancel my subscription

Needed to cancel my subscription and get a refund, and the assistant in the livechat function, Simon, was really helpful. I barely had to do a thing. Great service

TT

Tang Tri Nguyen

07/04/22

5 out of 5

Thank to Brad from connectivity…

Thank to Brad from connectivity department 3. And Joanna. Both were done very well and excellent efforts to find issue and solutions Thanks again

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].