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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 3821-3830 out of 11737

SS

SALLY SHANAHAN

09/22/23

5 out of 5

Great service and very helpful

Date of experience: September 23, 2023

SV

Silna Van Tonder

09/21/23

5 out of 5

They keep on trying for your sake

Support to customers is easy. Success to resolve is something else. Regardless a positive or negative answer the Nord Success Team keeps you posted on progress and your individual questions are addressed. Yes, there are frustrations without connectivity. That said, the Team tries to eliminate all variables. That adds a positive flavour to customer support.

GP

Girish Parekh

09/21/23

5 out of 5

Great VPN been using it for a while…

Great VPN been using it for a while now, best on the market

FM

Fran Miller

09/20/23

5 out of 5

Nord Customer service is outstanding!

Nord Customer service is outstanding! I have had several issues. The team has been very responsive and persevered until the problems were resolved. It is a pleasure to be working with such excellent people.

M

Matt

09/20/23

5 out of 5

Good VPN

Good VPN, so far has worked for me in multiple countries. Good interface, usually reliable connections although you sometimes have to refresh when throughput drops.

R

Robert

09/19/23

5 out of 5

First class service.

The customer service help I received was first class with prompt replies and advice.

M

MARY

09/19/23

5 out of 5

Not only gives VPN protection but also…

Not only gives VPN protection but also advice on how to keep your devices and usage safe

ER

Eberhard Ruff

09/18/23

5 out of 5

Perfect support!

Responding on short notice with investigation results on their side plus advice on further activities on customer side. Perfect support and highly appreciated!

GB

giampaolo bova

09/18/23

5 out of 5

Great customer service

Great customer service. They quickly solved the problem of not accessing BBC UK films (from Italy)

RO

Reyemm Ocampo

09/17/23

5 out of 5

Good Customer support service.

Well I just trying NordVPN for something personal and didn't want to continue because I barely use it so I asked for a refund and encountered an agent named Jayce and he was very helpful best support agent I've encountered.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].