NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

Add to compare

Starts from $3.29 / Month

See Plans & Pricing

NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

Are you using NordVPN?

Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3811-3820 out of 11737

NC

NordVPN Customer

09/28/23

5 out of 5

Feel secure

Date of experience: September 29, 2023

C

Consumer

09/28/23

5 out of 5

Five stars for customer service

Five stars for customer service. Easy to speak to a HUMAN and a quick response via email

JV

Joe Vavasour

09/28/23

5 out of 5

Fantastic customer service from Nord…

I don’t use a VPN as often as I should but use Nord when I’m working on unsecured networks and from customer sites. When I recently locked myself out of my account changing phones I needed to reach out to Nord’s CS team. They resolved my issue quickly and perfectly, an example of great service, thank you.

C

Charlie

09/27/23

5 out of 5

Linus is the best

Linus is the best, he helped me for about 2 hours to set up my VPN as it was my first time. he solved everything so easy, I'm glad now thanks ! time to use that VPN

GA

Gürkan Aslan

09/26/23

5 out of 5

I am living in a very restricted…

I am living in a very restricted country and thankfully NordVPN found a solution in every cases! Great and amazing work!

MM

Marco Massignani

09/26/23

5 out of 5

Excellent customer service

They kept helping me until I was able to solve the problem. Great service.

KB

Kolby Brown

09/26/23

5 out of 5

NordVPN Customer Support is so legit

NordVPN Customer Support is so legit! I was about to cancel my service and they completely unlocked features I didn’t even know were possible and totally made my day! Bruce needs a raise!

LB

Luke Brown

09/26/23

5 out of 5

The help I received today from Aoife…

The help I received today from Aoife through the chat feature on the website was nothing short of exemplary work. Aoife's standards for customer satisfaction should be mirrored through all customer service help desks.

A

Anthony

09/25/23

5 out of 5

Great Customer Experience!

What made my experience great was the confidence that I was safe. I signed up for NordVPN thanks to the great reviews users give. Then when I signed up, I could only use the service when I was home. So I contacted NordVPN to describe my problem. The response was a problem-solving approach that culminated in identifying the root cause of my inability to use their service when I was out and about. Now, when I am away from home, I can use my mobile data to connect to their service which ...

Read more

JS

Jeremy Stewart

09/25/23

5 out of 5

Issue resolved !!

So this issue still isnt fixed, its a MFA problem, and they wont touch the problem!! Not a password issue. After being told i need nord pass, "password manager" from Nordvpn support lol to fix this, nope not the issue. I cant get passed the MFA where you have to put in the 6 numbers "not working", and this is using the google authenticator. It would be nice there was a nordvpn MFA. I mean I have been with nordvpn 4 years or so with different emails. At this time im using a different carrier ...

Read more

Free vendor scorecard

Evaluate NordVPN objectively with the VPN software scorecard

A weighted VPN software vendor scorecard to score NordVPN against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].