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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 3831-3840 out of 11737

A

Artur

09/16/23

5 out of 5

League of Legends | Leak of DNS

I had a problem playing the League of Legends game with NordVPN connected for a long time, it simply wasn't possible. I tried using the customer support service and was helped by Philip and Keanu. Both were extremely patient, attentive and helpful. Now I can play the game with the VPN turned on. I thought it would be impossible, because I've seen similar reports on Reddit and no one could solve it. In the end the problem was a DNS leak. Congratulations on the support service, I hope NordVPN ...

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AK

Amr khalil

09/16/23

5 out of 5

Billing support needed

I was InTouch with " Angelo " for support i needed and he helped and was professional, Thanks Nord for having him

BV

Bruno Vidigal

09/16/23

5 out of 5

Great customer service

Great customer service, very attentive to details and genuinely concerned in helping me, provided good service and helped me with my issues fully.

A

A.luke

09/16/23

5 out of 5

Harper was a big help!

I recently had the pleasure of interacting with Harper from customer service when I needed assistance cancelling my NordVPN subscription. Harper exemplified patience and professionalism, taking the time to thoroughly understand my situation and reasons for cancelling. While they offered potential solutions and alternatives, they were highly respectful of my decision to decline and promptly processed my request. Such dedication to customer satisfaction is rare and commendable. Thank you, ...

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HP

Huguette Paquette

09/15/23

5 out of 5

Good prices and good service

Good price and good service

NC

NordVPN Customer

09/14/23

5 out of 5

Awesome app

Awesome app I have used it for a year or so and it has been perfect. It has allowed me to access all the football I couldn’t see before.

NC

NordVPN Customer

09/14/23

5 out of 5

All works perfect

Date of experience: September 15, 2023

NC

NordVPN Customer

09/14/23

5 out of 5

Works amazing I have had no issue at…

Works amazing I have had no issue at all . Easy to install easy to access added onto my other tvs and computer . Outstanding . Starting using back in august

R

Richard

09/13/23

5 out of 5

Bruce is the epitome of stellar customer support!!!

Wowowow!!! Bruce was outstanding! Who is Knowledgeable, Patient and Persistent in Problem Solving? Look no further, Bruce wrote the book!!! Bruce, you're a rock star! Many Thanks!

KA

Kama Almasi

09/13/23

5 out of 5

Customer service excellent

I paid for a 2-year subscription, but kept getting an error message when I tried to download. I researched the error message, but couldn't fix it. I emailed customer service with little hope, but they got back to me right away with a couple suggestions. Turns out I had a problem that took me several hours to solve, but it had nothing to do with NordVPN and I couldn't have done it without their help. Five stars for being responsive and super helpful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].