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SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10611-10620 out of 11737

BC

Bri Cuthbert

09/26/20

5 out of 5

Lucia's the agent on live chat was very…

Lucia's the agent on live chat was very helpfull and went above and beyond fab service

DW

Danielle Willemsen

09/26/20

5 out of 5

Great customerservice

Great customerservice. He was so patient and offered great help. Thank you so much!

B

BMC

09/26/20

1 out of 5

No BT Sport

Doesn't work with many streaming services such as BT Sport, waste of money, go with one of the better ones like ExpressVPN that actually works

S

Spyros

09/25/20

5 out of 5

I've been using the service for years…

I've been using the service for years now and have always been satisfied. When a problem arises you can rest assured that the customer service will be top notch.

RR

RLS Recruitment Solutions

09/25/20

5 out of 5

Archer helped me on chat today…

Archer helped me on chat today and quickly assisted and answered my questions.

C

collegejockgutpunch

09/25/20

5 out of 5

I'm totally clue less when it comes to…

I'm totally clue less when it comes to certain aspects of the net etc. Sergio helped me to an extent. He was great - very patient - understanding. Then he passed me on to Karen. She really earned her money today - handling my inquiry and myriad of 'challenges'. I've been in customer service and run nice restaurants. Typically more customers tend to take time to contact management when their is an' issue ' / negative comment. Please provide Sergio and Karen with accolades. My sincere thanks. ...

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D

DavidB

09/25/20

5 out of 5

I had a problem installing the NordVPN…

I had a problem installing the NordVPN app on my Firestick. I spend 4 hours struggling before contacting NordVPN. They solved the problem in 10 minutes. Very helpful service and very knowledgable.

PI

Pavao Ivanček

09/25/20

5 out of 5

Great customer service

Great customer service. Contacted bot, asked for a live agent. Got one in less than 30 sec. Fixed the issue in less than 10 sec. 5 stars. A+++

MJ

Mme jammes

09/24/20

5 out of 5

my exchange helped me much

my exchange nonseless helped me to solve my issue but helped me too undestand how NORDVPN runit conforted me about dangerouqs people and crappy laws. it was only a techic's exchange but the guy was hellpfull and NVPN has a very moral and sanitary'spopitics.Thank you so much guies and thand you so much about you patience and teaching

MS

Michael Sarkissian

09/24/20

5 out of 5

Great customer service!

I had a issue connecting to the app on my computer so reached out to customer service via the chat on the website. Person there walked me through different steps to get things fixed. It took truing different things and restarting my computer a couple times but customer service person was patient and very helpful. In the end we got things fixed :) Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].