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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10601-10610 out of 11737

S

Sylvie

09/28/20

5 out of 5

Exceptional customer service

I signed up to NordVPN with several reasons in mind, however our router is not a normal brand, provided by my isp. It was problematic and despite a wonderful customer representative who spent a lot of time to find workarounds, it was not possible for us. I contacted Nord to cancel due to issues from our end and was met with a friendly and quick response to cancel our subscription without hassle. Due to these issues I cannot comment on the VPN service but the customer help is amazing.

DD

Dane D. Whalen

09/27/20

5 out of 5

Fantatsic

Fantatsic. Stephen was fast and awesome. Thank you

H

Hozzie

09/27/20

5 out of 5

Seth is bossom sauce epicly giving my…

Seth is bossom sauce epicly giving my refund yeeaahhh

SB

Sasha Bennett

09/27/20

4 out of 5

Clear instructions from a friendly team…

Clear instructions from a friendly team member. Problem took a while to solve.

A

Akis

09/27/20

5 out of 5

Schnelles VPN und einfach zu Bedienen !!!

Hervoragendes VPN mit sehr schnellen Server.Bedienung unter Linux und Windows ist Kinderleicht.Und sollte man etwas nicht verstehen, dann hilft der Kundendienst von NordVPN sofort per Chat und das 24 Stunden rund um die Uhr.

EU

Einfacher User

09/27/20

1 out of 5

Am Anfang Hui danach nur PFUI!!!

Am Anfang funktionierte NordVPN super. Schnelle Verbindung, alle Seiten erreichbar, große Auswahl an Servern und Ländern.Jetzt ist es der absolute Rotz. Langsame Verbindungen, viele Länder sind seit Beginn aus der Auswahl verschwunden, man wird oft von Seiten geblockt dank NordVPN (selbst Google-Captcha blockiert einen).Support ist meiner Ansicht nach unfähig. Habe einige der o.g. Probleme gemeldet und bekam nur die Antwort, das Blockierungen und ähnliches kein Problem Seitens NordVPN wären ...

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PK

Paul Kapischka

09/27/20

5 out of 5

I tried the service...

I tried the service and the support was very helpful in granting a refund. Will come back to this service soon.

D

Dom

09/27/20

5 out of 5

very good support fast and performant

very good support fast and performant

C

Charlotte

09/27/20

5 out of 5

connectivity problem

Stephen was the agent that helped me solve my connectivity problem. Everything went good, and 5 minutes later problem solved !

AL

Andrew Lim

09/26/20

5 out of 5

Incredible Customer Support (Chat Support)

I had trouble trying to stream BBC iPlayer remotely, and tried their help tutorials to no avail. Tried their Chat Support service and was instantly connected to a support agent. Lrya very patiently helped me for about 30 mins to sort out my issues, which was eventually solved. Hurrah! Now that's what I call fantastic customer support. Keep up the good work, guys! I just signed up with NordVPN today, and this confirms that I made the right decision. 5 Stars!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].