9.8
SpotScore
NordVPN Reviews in November 2026: User Ratings, Pros & Cons
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NordVPN Reviews & Ratings
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Spotsaas Editor’s POV
NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more
NordVPN pros and cons
Reliable and consistent VPN performance with fast and trusted connections.
Easy to use interface that works reliably for most users.
Excellent customer support, with quick responses and effective resolution of issues via live chat.
Provides a sense of privacy and security, even against potential government surveillance.
Subscription or billing issues are occasionally reported, causing temporary service interruptions.
Some customer service errors or initial misinformation require additional follow-ups to resolve.
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Showing 10351-10360 out of 11737
P
Paul
11/27/20
Received great help from Noah
Noah helped me a lot with troubleshooting my VPN issues and was very respectful, with quick answers and patience. I appreciate his help.
J
James
11/27/20
nordvpn's customer service
i accidently purchased a month subscription instead of the 7-day free trial i wanted and so i requested a refund and all parties i spoke to were both swift/efficient and kind!
KR
Kamil Rusiecki
11/27/20
Horrible customers experience
Unfortunately, connecting to support in order to obtain cash back is almost a miracle - I couldn't get my money back. The quality of the VPN service itself also leaves a lot to be desired. I wanted to use, among other, to connect to Disney Channel and I am deeply disappointed. I advise against everyone, because the company promises more than it can offer, and it is also difficult to get money that was to be returned without problems.
DG
Dovid Golosov
11/26/20
This service is ok
This service is ok. Connects fast and overall good impression.2 Cons: - frequent requirements for updates on desktop version(perhaps for security reasons) - need to email in order to cancel (response was very quick though)
S
S_
11/26/20
Resolved: Conflicts With NordVPN and Norton
I was having a lot of problems connecting to NordVPN servers when I started my PC. Standard trouble shooting wasn't solving the problem.I chatted with Troy today and we finally got the issue resolved. The problem turned out to be my security software. I had to uninstall and reinstall it which meant restarting my computer a few times. Every time I logged back into my NordVPN account, I was reconnected with Troy. It was extremely helpful to be able to continue with the same person, not having ...
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V
Vernon_NL
11/26/20
Received the best customer support service EVER! NordVPN customer care is WOW!
Today I spend a long time on the chat with a super great guy called 'Archer'. After 2 nights fiddeling with my PFSense router to get the OpenVPN client working with NordVPN (following your pfsense tutorial) I had to give up. With very low expectations, I desperately tried to contact your corporate customer support. Together with Archer I shared screenshots and loggings, run various DNS leaking tests, he truly proffessionally guided me through the whole troubleshoot process. He was very ...
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S
Shashank
11/26/20
Quick and Reliable Service and Good…
Quick and Reliable Service and Good Connectivity.
Y
Yannick
11/25/20
VPN passt, Kundenservice sehr schlecht
Der eigentliche angebotene Dienst ist sehr gut - ich hatte keine Probleme mit dem VPN und auch die Clients haben gut funktioniert.Leider hatte ich Probleme mit dem Anlegen des Accounts beim ersten Mal (falsche E-Mail angegeben) und deshalb für einen Monat NordVPN insgesamt drei Mal bezahlt. Anfragen zur Änderung der Mail damals wurden nicht beantwortet. Es gibt keine Telefon-Hotline. Chat Support ist sehr mühsam und versteht das Problem nicht. Ticket Support ist noch schlimmer als der Chat, ...
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A
Adrian
11/25/20
Best Customer Support
Just experienced some of the best customer support from a company in my life. Had a pleasure working with Peyton and Tyrone, contacted them about an issue about streaming netflix while setting up my VPN on my router. They both went above and beyond in providing a solution and took the time to understand the problem. 5/5 Would definetly recommend NordVPN, they stand behind their product.
J
John
11/25/20
Awesome feedback and quick response
Awesome feedback and quick response. Helped me tremendously.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].