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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10211-10220 out of 11737

JR

Jan Railsback

01/04/21

5 out of 5

Chat assistance

Chat 7346635 with Seth regarding the addition of subsequent years to a purchased subscription. The instructions in the User Guide were not accurate and Seth was able to able to assist with the necessary steps and subsequently reviewed my account to make sure the entries were posted. Excellent customer service!

CG

Cesar Gudino

01/04/21

5 out of 5

MacBook Pro connectivity issues with NordVPN

I had connectivity issues with NordVPN, I couldn't connect to any server on my MacBook Pro. Then I got in touch with the support team, in my case was with Marceline & Manu. Their expertise, knowledge, and willingness, helped me to fix the issue.

I

ismail

01/04/21

5 out of 5

I got live support as fast as possible…

I got live support as fast as possible and solution oriented. Thank you very much!

R

Richard

01/04/21

3 out of 5

It's ok but read this before taking the plunge with NORD

I live outside of the UK and like to watch iplayer amongst other channels. NORD was a good choice as Express was regularly out of action (probably because they are one of the biggest and always targeted by the BBC) so I now use NORD. It is not great though, yes it does enable watching the channels I want but it also throttles back the speed of connection (in my case from 60+MBPS to around 3) which means I have a lot of buffering, sometimes it's just unwatchable. I found contacting the ...

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PA

Peter Adams

01/02/21

5 out of 5

this is best customer service out there…

this is best customer service out there they stick with you until you figure out there problems and give great guides to solve everythign!

JH

joud haffar

01/02/21

5 out of 5

Best support I have ever seen

I wasn't able to use the application because it doesn't run in Turkey but I have to say this is the Best support I have ever seen, martin was patient and very helpful and tried to make it work and kept working with me for over an hour app coverage is not the same but I wish i was able to use just because of the support

JJ

Jan Józef Kozłowski

01/02/21

5 out of 5

Payment issue resolved in no Time!

Hey, I've had a problem with payment on my NordVPN account and Mike was super nice and helpful. Resolved my issue in no time. 10/10 would recommend anytime :)

FL

Frida lp

01/02/21

2 out of 5

Jeg har lige købt appen

Jeg har lige købt appen, jeg bor i Danmark og forbinder min netflix med usa, hver gang jeg prøver at se en film skriver den "Denne titel er ik tilgængelig ,hvor du befinder dig (DK) vælg en anden titel

N

NicolaS

01/01/21

1 out of 5

Terrible, catchy site, missing substance

Sorry for my translation.Terrible experience. They pride themselves on being the best, but they don't. We can talk about the website that through cookies collects a lot of information about the user and for profiling purposes or the app for ios, which in addition to being terrible, with a shabby graphics, a poor design, with few functionalities and disorganized, in the English only, collects the unique identification of the device associated with the account and many other anonymous data ...

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H

Hawk

01/01/21

5 out of 5

Great Agent !

The agent that I chatted with was very helpful and professional ! Solved my problem quickly ! Top Notch !! AAA+++

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].