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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10101-10110 out of 11737

R

Review

01/26/21

2 out of 5

Abonnementsfejl ved App Store.

Appen på min computer (Mac) gider ikke virke, selvom jeg har betalt for et abonnement. Derfor søgte jeg hjælp hos online support, og hjælpen var meget imødekommende, men generel ikke-brugbar. Jeg sendte beviser på, at jeg havde oprettet et abonnement, men alligevel fik jeg ingen brugbar hjælp.Desværre tyder det på, at der er et større problem med samarbejdet mellem App Store (apple-bill) og NordVPN-appen, og jeg ønsker ikke at bruge en masse tid på at kontakte NordVPN, App Store og ...

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NW

Nugzie Wugzie

01/26/21

5 out of 5

Brian Was Quick to help me cancel my…

Brian Was Quick to help me cancel my subscription even though i did not buy it in the first place but this experience has made me want to look into nord VPN if i ever feel like i need it in the future -Anthony.R

JM

Jasmine Marie Victoria Howell

01/26/21

5 out of 5

Nord vpn is really easy to use and is a…

Nord vpn is really easy to use and is a reliable vpn server, I would recommend to anyone looking to use vpn. Im completely new to vpn and this has been very easy to adjust to. I had asked for some assistance via the live chat in regards to setting up on amazon Firestick and the customer service was great! They were patient, friendly and helped answer all of my questions. 5 stars all round service! Thank you!!

FZ

Frank Z

01/26/21

5 out of 5

Brian was amazing

Brian was amazing. super fast at handling by inquiries. He deserves a paid vacation.

MO

Mari Orozco

01/26/21

1 out of 5

Muy mala experiencia

Muy mala experiencia, es muy dificil darse de baja, politicas poco claras y muy caro hay otros mejores.

B

Bob

01/26/21

1 out of 5

Poor customer service.

I tried to test out NordVPN for a month. It appeared that I was purchasing one month of service. Was not able to use the service as it ended up being incompatible with my server. Apparently the subscription was put on autopay where I was billed for three consecutive months via credit card. Tried to politely request a credit for the last two payments. They would not agree to credit any of the three payments even though I never used the service. Recommend not using this company.

FS

FABIO SCATENA

01/25/21

1 out of 5

No refund after half an hour payment........

I went for the trial period, their servers cannot host wireguard protocol so they are useless to me.I got an email with 45ish pounds and after half an hour I contacted their support to ask for a refund.I was in good faith I explained that I use wireguard protocol and their services cannot fit with it.No way to get a refund.11% one star results for poor reimbursement to good customers is not the way to work especially when you have a high score for the people that use your systems.

MK

Myle Karshall

01/25/21

5 out of 5

Easy to deal with

Easy to deal with. Very straight forward service.

I

Isabella

01/24/21

5 out of 5

Very quickly and good service

Very quickly and good service, they helped me with everything

RG

Ralf Genuttis

01/24/21

5 out of 5

I had a connection problem.

I had a connection problem and their "Live person" helped me get connected again in a few simple steps.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].