9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 971-980 out of 1253
WH
Wayne Hunsucker
11/05/21
I am quickly learning to trust NordPass
I am quickly learning to trust that passwords are safe and will be given to me when I need them. At the age of 75, that's very comforting knowledge. NordPass is excellent!
NC
NordPass Customer
11/05/21
The app is cool but the firefox…
The app is cool but the firefox extension is not working!
T
TJ
11/05/21
Although the first person wasn't sure…
Although the first person wasn't sure how to solve my tech issue with NordPass not logging in, he put me in touch with another associate. Kingsley and I figured it out in no time.
NU
NordVPN/Pass User
11/05/21
Excellent call-center service - Thanks, Benjamin!
Excellent call-center service. Had to reinstall all my accounts after reinstalling my computer operating system. Specifically, I had a free version of NordPass and decided to purchase the subscription, but my old master codes didn't work with the new paid version. Benjamin from NordPass helped me with the entire process from query to solution. Highly recommended - software and support!
Q
Qasim
11/05/21
It kept me safe I guess
It kept me safe I guess
JD
Jose David Esmoris
11/03/21
The app is pretty good
The app is pretty good. Customer Support is awesome.
NE
Nico Ehmann
11/03/21
quick and easy
Get super quick and easy help from Christopher 👌🏽
T
Trusted_pilot
11/02/21
Christopher helped me out with my…
Christopher helped me out with my account when I lost my master password. He helped me immediately and replied straight away. Very satisfied with your costumer service.
WJ
William Jay
11/02/21
Too intrusive and "in your face
Too intrusive and "in your face". I am fed up with "warnings" about "321 accounts at risk" which keeps popping up. Most are spurious false negatives.I regret that I spent GBP 37.00 on a special offer for 2 years. I am now uninstalling NordPass and reverting to the free Password Manager "Password Safe", that I have used for almost 20 years, originally designed by Bruce Schneier and it is freely available as an open source program.Bye-bye NordPass!p.s. Whilst typing this review, that ...
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SA
Stephen Ashley
11/01/21
Benjamin was fantastic at solving my…
Benjamin was fantastic at solving my problem. I needed to reset my Nordpass, because I forgot the master Password and recovery phrase, but I was sent an update link to solve it. Thanks a bunch.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].