9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 961-970 out of 1253
JA
Jade Adamski
11/10/21
NordPass just feels so much safer than Google
Love NordPassI don't have to feel unsafe leaving my passwords in Google or another web browser. NordPass is compatible with AutoFill also, which makes everything SUPER easy and I don't feel uncomfortable putting my information in the app, because I know it's safe there. I'm asked for the master password at every start-up (very important), and I'm able to store way more than just passwords - there is also a secure notes section, which I'm learning to love. Highly recommend this product.
N
NR
11/10/21
Christopher was great
Christopher was great. He was very helpful with my issue and resolved it immediately.
J
JTL
11/10/21
Benjamin was very helpful and was able…
Benjamin was very helpful and was able to clarify the questions I had.
Z
zalothir
11/09/21
Master-Password reset -- Benjamin -- 3 minutes ...
Hello, I have used NordPass before but stopped because... I even don't remember why right now and especially because I was pretty happy with it. Nevermind.I have received a 1year subscription from a friend so I have installed it and try to use it -- but unfortunately I have lost and forgotten my master key -- ONLY MY OWN FAULT. I couldn't recover key in any way -- wich is actually a good sign with this kind of software and its purpose I think...I have started a chat with the support, live ...
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DD
Double D Enterprises
11/08/21
NordPass is an excellent tool and app
NordPass is an excellent tool and app. Has kept me organized and feeling secure. The support team does an excellent job on quick turn around times and the instant availability to chat via Chat window. Been using it now for 8 months. Love it.
TM
Trevor McCauley
11/07/21
Quick and helpful :)
When I started the chat, I did not realize it was a Chat widget. Instead I thought it was means to submit a "help email". I had drafted a rather long message at first.I was paired up with a support representative named Nathan. Nathan was extremely helpful and informative with all the questions I had asked him. For context, I was trying to understand the how the various subscriptions worked for the different tiers.
J
Jonathan
11/06/21
Christopher from support assisted me in…
Christopher from support assisted me in my issue with Nordpass and was professional and amazing the entire time. Thank you!
B
Bill
11/06/21
I have used many password managers over…
I have used many password managers over the years and never found one with which I was fully satisfied until NordPass.
AB
Ashley Browne
11/06/21
Thanks Christopher!
I needed my NordPass account reset because I forgot my master password after creating and account and never using it 😅. Christopher was great - knowledgeable and helpful. An easy fix since I wasn’t concerned with losing any data.
SF
Sami Falck
11/05/21
I like it
I like it. Very easy to use.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].