9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 931-940 out of 1253
T
Tertius
11/27/21
Issue resolved quickly & effectively
My issue was resolved quickly and effectively by Benjamin. I am actually pleasantly surprised by this level of service over a weekend.Thanks @Benjamin
C
Customer
11/27/21
Customer service is amazing
Customer service is amazing. They were able to resolve my problem on the weekend within one minute via chat.
AM
Aroon mahmoud
11/27/21
Very satisfied
I had problem with my login into the Nordvpn and Aubrey from nordvpn support team help me very quicklyVery satisfied
MB
Michael Blair
11/27/21
Quickly helped me reset my nordpass…
Quickly helped me reset my nordpass account. helpful and fast, thanks to benjamin.
UA
Ummi Amirah Afini
11/27/21
I wanted to cancel and then get to chat…
I wanted to cancel and then get to chat with Teddy, they were so helpful and amazing. They made sure that I am fully aware the advantage of having nord vpn, but when i informed them that I really did not need one, they walk me through the steps that they will take and process for the refund, since it was under the 30 days money guarantee. well trained.
HJ
Huang Joey
11/27/21
best service ever
best service ever
GS
Gavino Spanu
11/27/21
Assistenza straordinaria
Assistenza straordinaria
HP
Heather Preece
11/27/21
Aubrey was knowledgeable
Aubrey was knowledgeable, friendly and answered all my questions and walked me through MFA authentication.Love NORD and all of the different product and services they offer!
BK
Bobby Kolahi
11/27/21
Love Nord and it's amazing tech and…
Love Nord and it's amazing tech and customer service.Tim took excellent care of me and spent time to ensure I was the right person he was helping before resetting my account. The team is SUPER responsive regardless the time of day. I am super impressed and LOVE my new security. Thank you Nord team!
OG
Oh Guru
11/23/21
Tim was excellent and very very…
Tim was excellent and very very helpful. He made it very easy for me, with lots of patience
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].