9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 921-930 out of 1253
C
Chris
11/30/21
Highly Recommended
I have used NordPass for a while, along with NordVpn. These applications are tremendous for keeping private information private. Nordpass has allowed me a simple, secure way to store my passwords. This, in turn, saves me time throughout the day.
AQ
Ali Qasem
11/30/21
great service, thanks :D
a great customer support service with fast solutions and outstanding agents very reliable, thanks for all the help not only this time but countless times my issues were solved effortlessly and swiftly :D
KL
Kiefer Land
11/30/21
Excellent Technical Support Service
I have worked with both Tate and Christopher via the Tech Support Chat feature. Both Tate and Chris worked fast and were very responsive. The wait time for each interaction was under 60 seconds. I would give the chat feature, along with Tate and Chris, 10/10.
SK
Song Kim
11/29/21
Quick, simple and straight forward.
I requested for an account reset and within a minute, customer support, Christopher, replied. I was able to reset my account after a couple minutes of talking to him. He was professional, friendly, and most importantly, helpful.
JW
JIMI WILLS
11/28/21
Great product, perfect support. I love it!
Benjamin in the support chat was really helpful resolving an issue I have with logging in on Linux, and also had other tips too. The solution was uninstall the Flatpak (which isn't supported anyway) and install the snap. Just FYI. I had a couple other comments that they were really thankful for and said it meant a lot to their team... which included the "trash" functionality... I'm currently cleaning up duplicate entries after importing my passwords and a couple times I accidentally deleted ...
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E
Edison
11/28/21
Fast response time
Had some issues with my password but this was resolved in about 5 minutes thanks to the live support chat. Benjamin was quick, straight to the point and settled my issue.
AV
Ashley Vinson
11/28/21
I forgot my login information to my…
I forgot my login information to my vault. Aubrey was very quick to respond and sure to let me know the consequences of creating a new password. Not to mention very friendly. Definitely 5 stars. Thank you so much!
K
Kenneth
11/28/21
The support was excellent and done with…
The support was excellent and done with great patience. Couldn't be better. Actually I would even like to add an extra star for the calm and professional way it was handled.Thank you Aubrey/// Ken
CH
Customer HRH
11/27/21
I bought a new router a few months ago…
I bought a new router a few months ago and wanted a VPN service to connect with it. NordVPN had a really good deal on Black Friday, but I wasn't smart enough to check if my router is compatible with NordVPN. So for that reason, I wanted to have a refund. First I had a chat with a bot that connected me with customer service agent Teddy. We had a light chat about the reasons behind the cancellation and refund. After that, he canceled my subscription and presented info about the refund.
C
Chris
11/27/21
Easy and fast customer experience
Easy and fast customer experience. Would 100% recommend and found product through Kripparian.
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