9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 851-860 out of 1253
B
BrownPants
01/05/22
Nordpass Vault Lockout.
I had recently installed Nordpass on my laptop but encounter an issue after losing my Master Password & Recovery Code. Hopped onto Nordpass the support site and explained my situation to Customer Care Support. Spoke with Benjamin who asked me a couple of questions regarding my situation and was extremely quick and efficient in resolving it. I am extremely pleased and delighted with the way Benjamin had helped me out. I couldn't ask for better service.
N
Nathan
01/04/22
Terrific service by Jade
Terrific service by Jade! Had issues getting into NordPass and Jade reset my account for me. Very pleasant, helpful and responsive to my requests.
A
Al
01/04/22
Quick and Professional
Had a little issue getting started. I notified customer care and worked with Nathan to have the problem resolved. Took 2 minutes and all was done quickly and professionally to my liking. Great service.
W
Warrup
01/04/22
Helpful support by Grant.
Date of experience: January 05, 2022
CK
Công Khoa
01/03/22
Service is really good
Service is really good
IM
Isabel Mateos Méndez
01/03/22
Help was super fast and straight…
Help was super fast and straight forward. Thank you :)
CK
Công Khoa
01/03/22
Service is really good
Service is really good
IM
Isabel Mateos Méndez
01/03/22
Help was super fast and straight…
Help was super fast and straight forward. Thank you :)
JG
Jordan Gallagher
01/03/22
Very helpful!
Very helpful person I was talking to helped me very quickly and efficently
S
Seán
01/03/22
Excellent product with an equally wonderful support team
I, like a dummy, set up my account late at night and managed to completely forget my master password before I had even set up the app. Aubrey from the customer care team helped me rectify everything. NordPass is great and I travel much more comfortably knowing my passwords are safe.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].