9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 831-840 out of 1253
RH
R H N
01/16/22
Andrew in Panama was Rock Solid!!
Andrew in Panama was Rock Solid!!! A damn fine job of helping me after a MONTH long battle trying to recover my account! ANDREW was the only person that actually responded and then FIXED the problem and with a great amount of Patience. This guy ROCKS THank you! Thank you! Andrew
EN
Emmanuel Nathan
01/13/22
I had a serious challenge on the app…
I had a serious challenge on the app for about 4 to 5 months and I've tried to get it fixed on my own. I didn't budge to take my problems to the help center because of my past notion but today I finally did. My impressions about Customer care were completely false. I was listened to and attended to most swiftly and conveniently by Sophie. She is the real deal! Nordpass is the real deal!
DS
davide scelzo
01/13/22
The Customer Support was amazing
The Customer Support was amazing. Sophie answered me quickly and resolve the problem in less than 1 minute! Unbelievable
NC
NordPass Customer
01/12/22
No complaints
No complaints, does what it says it will
E
Enola
01/12/22
Fast and effective
I had some issued with first time login and contacted support. Surprisingly no wait times and my problem was dealt with quickly. My support person was Sophie.
RJ
Rayleigh Jones
01/11/22
Support helped me fix my issue
Support helped me fix my issue pretty quick, though I feel the solution should have been written down somewhere on the website.
DJ
Daniel James
01/11/22
Excellent service
Excellent service! Any problems and the support team will work tirelessly to rectify them. Grant, a member of the support team has helped me greatly. Brilliant!
MD
Marcel Daigle
01/11/22
J'adore
J'aime bien NordPass et me sens plus en sécurité, ça prend un peu de temps à comprendre au début mais l'aide est rapide et bien expliqué.
TT
Thomas Theill Hansen
01/11/22
Really happy customer with Nordpass
Really happy customer with Nordpass. Great features. Great apps. Better safety. Great support from Sophie. Room for improvement. Ability to upgrade your Premium account to a Premium Family account ;)
RJ
Romain Jamet
01/10/22
Support helped me fix my issue
Support helped me fix my issue pretty quick, though I feel the solution should have been written down somewhere on the website.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].