9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 741-750 out of 1253
BA
Bailey Allen
02/28/22
Great VPN, Great for Streaming, Great Support
Had an issue when setting up NordVPN on my fire stick. Every day it would connect to a different VPN location, I kept having to manually change it back. I hit up the live chat where I was connected to Lucas. He was very quick to respond and provided clear instructions on how to find the setting that was causing the issue. It's now fixed and I'm happier than before knowing the support is 5* if I need to use it again. Thanks Lucas!
SP
Scott Plack
02/28/22
Very quick service and friendly staff!
Date of experience: March 01, 2022
JC
James Crabtree
02/28/22
Nord Pass - Highly Recommend
Ive used Nord for a few years and its really given me peace of mind with my security. I have had issues a couple of times with a. Third-party MFA app but Nord support team have always helped. In particular Kingsley was great help and sorted my issues out very quickly. Would Recommend
SK
shane kavanagh
02/28/22
Guy sat with me for over an hour until…
Guy sat with me for over an hour until we figured out the problem, definitely a dedicated support team <3 Thank you Jackson
BA
Bailey Allen
02/28/22
Great VPN, Great for Streaming, Great Support
Had an issue when setting up NordVPN on my fire stick. Every day it would connect to a different VPN location, I kept having to manually change it back. I hit up the live chat where I was connected to Lucas. He was very quick to respond and provided clear instructions on how to find the setting that was causing the issue. It's now fixed and I'm happier than before knowing the support is 5* if I need to use it again. Thanks Lucas!
VM
Valerio M
02/28/22
Assistance with account management.
Denzel from nordpass support helped me solve the issue I was having with account management quickly and professionally.
SP
Scott Plack
02/28/22
Very quick service and friendly staff!
Date of experience: March 01, 2022
JC
James Crabtree
02/28/22
Nord Pass - Highly Recommend
Ive used Nord for a few years and its really given me peace of mind with my security. I have had issues a couple of times with a. Third-party MFA app but Nord support team have always helped. In particular Kingsley was great help and sorted my issues out very quickly. Would Recommend
VM
Valerio M
02/28/22
Assistance with account management.
Denzel from nordpass support helped me solve the issue I was having with account management quickly and professionally.
KI
KKS Inc
02/28/22
A real Customer Support Service
By far the quickest support I have ever had in my life; no 10min waiting and straight to the point; extremely efficient; Christopher, thank you very much for helping me out; you're the best; NordPass, please pay this man a lunch;
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].