9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 731-740 out of 1253
PJ
Plihi Josue
03/06/22
I love NordPass for rever
Date of experience: March 07, 2022
Y
Yalu
03/06/22
Amazing support
Had a somewhat important issue to recover my account, got an answer straight away for my issue, and Jonathan from the customer service was on point and helped me right away
MP
M P
03/04/22
Very quick and helpful service!
Very quick and helpful service from Grant to rectify my account issues. Would seek help again/10.
SL
Shane Lozon
03/04/22
I had issues with my account showing me…
I had issues with my account showing me that my plan had become inactive even though I had paid for a 2-year subscription. The live representative Adam had asked to relog into the account and use the original email that I had registered the product with. Adam was super helpful and was able to help me resolve my issues!
AS
Alexander Snetkov
03/03/22
Very nice support
Very nice support! Lucas is the best xD Thank you guys for helping. Explanations were clear and the service is good. Bought it a couple of minutes ago, so far so good. Incredible speed btw :)
AV
Alex Vlasov
03/02/22
Support for a dedicated IP issue went very smoothly
I got in contact with support because of trouble understanding how the dedicated IP for the NordVPN service was meant to be purchased. Lucas quickly figured out the issue and walked me through the process to get everything sorted. Painless and fast!
DW
Dan Woods
03/01/22
Denzel with customer Service…Nord Password manager and VPN
Denzel with customer Service immediately helped me resolve an issue I had with the extension/Chrome problem I had. Very nice nowadays usually have to wait 2 days with other companies I've dealt with. I use the VPN service along with the Password Manager. The password manager found breaches at certain websites. I LOVE security so I really like this feature. The Vpn works great as well. PERFECT. Will use Nord the rest of my life as long as they keep doing what they have been doing up until ...
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G
Gilbert
03/01/22
Denzel from the customer service helped…
Denzel from the customer service helped me really quick! Everything was done withing minutes
BH
Brian Henderson
03/01/22
Congratulations to Kingsley
In trying to set up NordPass on my iMAC & on my wife's iPad & iPhone, I add problems which lead me to having 3 Web Chats with NordPass. On the 1st & 3rd occasion I was assisted by Kingsley. I found him to be very patient & lead me through all the steps needed to solve the problems I was having. Having only had the App for just over a week, on a free trial, I am already feeling very positive that it will suit my needs very well. I am also particularly impress with their Help Chat feature, ...
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SK
shane kavanagh
02/28/22
Guy sat with me for over an hour until…
Guy sat with me for over an hour until we figured out the problem, definitely a dedicated support team <3 Thank you Jackson
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].