9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 721-730 out of 1253
AP
Agapios Panos
03/10/22
Their support is top-tier
Their support is top-tier. I was impressed by their speed. Jonathan was able to solve my issue within 1 minute. I definitely recommend NordPass.
P
PetesHardwoodFloors
03/09/22
I managed to stall NordPass iphone…
I managed to stall NordPass on my iPhone, but I just spent an efficient 10 minutes on chat with Aubrey, who walked me through all potential fixes with patience. And charm! She said, "alrighty" twice. Customers like me are so annoying - I barely know what browser I'm on most days. But there was no judgement. Just swift, swift help. Well done Aubrey.
TD
Tony Dempsey
03/09/22
Jonathan answered my question and…
Jonathan answered my question and helped me get my nordpass up and running, took under 3 minutes. Really appreciate the help!
M
Matt
03/09/22
My experience with Grant
Today, I needed help. Grant, the person that helped me on my issue was very kind and helpful. He started with a human being conversation and asked me how I was doing. It may seem a bit surprising, but it takes off that robot assistance that we often feel when getting online help. On the help itself, it took him 2min to help me on my issue, and me, 5min to make sure I was doing everything right. Then it was done. Amazing help !
EK
Erick King
03/08/22
Christopher helped me with an issue and…
Christopher helped me with an issue and was great.
R
Ron
03/08/22
NordPass/NordVPN chat to answer questions.
Nathan was very helpful in answering questions about NordPass and NordVPN. His information has moved me toward purchasing NordPass and possibly NordVPN.
J
Jay
03/07/22
Christopher was very helpful and the…
Christopher was very helpful and the assistance was very quick
SM
Sam McClintock
03/07/22
Fast and Fantastic
Benjamin was fast and fantastic. Unlocked my account in less time than it took me to type the request for help
RR
Rob Reagan
03/06/22
Best UI, easy to use
Before picking NordPass, I did a free trial of the major players. While all of the major password managers will keep your passwords safe, NordPass has the easiest to use UI by far. Their Chrome Extension is also a time-saver. Although I really wish they'd quit offering to update passwords on failed logins. Nord has also been easy to get in touch with, and listens to suggestions for improvement. They're also continually updating the product.
B
Bas
03/06/22
Just get NORDvpn/pass
Jonathan was great, 10/10 helped with my dumb questions
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