9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 641-650 out of 1253
FS
Fabio santos
04/12/22
Very fast and efficient support.
Very fast and efficient support. Use this for my passwords and rely on it. Contact the support when I couldn't enter. They fixed the issue in no time!
D
Dave
04/11/22
Nord Pass help chat
I had instant help when I had a problem loading Nordpass after rebooting my computer, Denzel helped fix the problem very quickly with step by step instructions. Very happy thanks Denzel
LA
Luke Apteker
04/11/22
Best customer care around
Couldn't have asked for a more pleasant, easy and efficient experience with Grant from Nordpass. I accidentally made an extra payment and within a few minutes and smiles from both sides, my matter was attended to. Nordpass will have me as a lifetime customer as this does not go unappreciated :) Thanks Grant!
FD
F Dionisi
04/11/22
Quick Response using Chat
I had issues with my NordPass Account and decided to try out their Chat Support. I was very pleased with the quick response I received from Denzel.
R
Robert
04/11/22
Great support!
Had some technical issues and recieved great help and also educational advice :D , from Jonathan on customer support! Very friendly and helpful! Thanks Jonathan! 5/5!
HA
Henrique Alves
04/10/22
Easy to use tool
Easy to use tool, very practical and with lots of features. Nord support is very responsive and efficient, Jonathan and Kurt, thanks! Nonetheless NordPass premium should be part of NordVPN :)
JD
Jeffrey Dooley
04/10/22
Excellent service
Excellent service. He knew the app inside and out and explained how to fix the problem i was having without being snarky! I even threw a couple of questions at him that he shouldve been a little snarky about. But the problems were on me I just wasn't sure how to take care of a couple of things. Very excellent service. I was frustrated with the autofill getting in my way, but a simple right click and I am good. I was so frustrated about it I was considering changing apps, but the service ...
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ST
Silje Therese Støle
04/10/22
I totally screwed up and lost all of my…
I totally screwed up and lost all of my codes to both nordvpn and nordpass and both Brooke and Jonathan help me out in a jiffy and reset everything. Both polite and knowledgeable. Super service! :)
SI
shea iceman Akingbade
04/09/22
Christopher was quick to understand my…
Christopher was quick to understand my issue. He explained steps to take, and we were able to resolve the issue in less than 3 mins. That's perfect customer support. Awesome
BY
Bill Young
04/09/22
Thank you for your quickness in…
Thank you for your quickness in resolving my issue Aubrey!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].