9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 551-560 out of 1203
JV
Jacopo Villa
05/04/22
Resetting Nord Pass
Had a chat with Christopher about resetting my Nord Pass Accound. Easy, quick and friendly. Recommend
R
Ramir
05/03/22
Great experience overall!
Had a very quick and professional chat with Jonathan. Very nice professional and could deal even with a frustrating situation of mine the best way possible. I was convinced by him not to sue the company I'd say, and use the product. Also was very regardful when hearing constructive criticism on the product.
SL
Suze LaRousse
05/03/22
I had problems with my password login
I had problems with my password login. In very little time the chat helped me to connect to my account.
IW
Isaac W
05/01/22
I had some issues logging in
I had some issues logging in - after a few emails back and forth with NordPass' customer support, they had me sorted within 24-hours. Can't thank NordPass enough for providing thorough examples of how to correct my issue. Turns out, it was a simple settings change. I would personally like to thank Amando, Garci, and Dante for their hard work!
DP
Dainius Prakapavičius
04/30/22
Great and knowledgeable customer service
I had problems setting up NordVPN with the Mikrotik router. The internet speed would just be so slow. I hopped in with NordVPN customer support, and quickly they identified the cause in the internal configuration of the router - thanks, Leroy!
NC
NordPass Customer
04/30/22
I’m not used to these gadgets but I’m…
I’m not used to these gadgets but I’m getting used to it slowly
NC
NordPass Customer
04/29/22
I have some time.
I have some time.. Nordvpn is great, I love all it has to offer. I yet there is a lot of new stuff yet to be done. I 😁👍
JZ
Jos Zegers
04/27/22
Got stuck with my recovery code and the…
Got stuck with my recovery code and the support technician helped me out quickly, just by chat. Was up-and-running within 5 minutes again! Thanks, Aubrey!
JC
Jack Clarke
04/27/22
Jonathan got me exactly what I wanted
Jonathan got me exactly what I wanted, and helped with a few extra queries as well
A
Austin
04/27/22
Christopher of Nordpass makes customer…
Christopher of Nordpass makes customer support easy and a simple process. Thanks, Christopher!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].