9.3
SpotScore
NordPass Reviews in August 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
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Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 551-560 out of 1253
CA
Chris Artoutsoglou
06/10/22
One of the best password manager apps.
Date of experience: June 11, 2022
R
Rick
06/10/22
Aubrey was great
Aubrey was great. Took care of my issue quickly and efficiently.
CA
Chris Artoutsoglou
06/10/22
One of the best password manager apps.
Date of experience: June 11, 2022
R
Rick
06/10/22
Aubrey was great
Aubrey was great. Took care of my issue quickly and efficiently.
R
Ruben
06/09/22
An awesome app with equally as awesome customer service - Thanks Sophie!
Moved from dashlane due to them charging more than I wanted. I use NordVPN daily and had recently heard about NordPass so decided to give it a try with a yearly subscription. The process within the app to transfer my password and notes is seamless and the app is very well designed even supporting m1 macs natively. I did have a billing issue originally but luckily I got an extremely quick response from live chat. Sophie quickly understood the issue I was having and quickly resolved it. ...
Read more
R
Ruben
06/09/22
An awesome app with equally as awesome customer service - Thanks Sophie!
Moved from dashlane due to them charging more than I wanted. I use NordVPN daily and had recently heard about NordPass so decided to give it a try with a yearly subscription. The process within the app to transfer my password and notes is seamless and the app is very well designed even supporting m1 macs natively. I did have a billing issue originally but luckily I got an extremely quick response from live chat. Sophie quickly understood the issue I was having and quickly resolved it. ...
Read more
SW
Shara Wetzel
06/09/22
Getting Premium Up and Running Quickly
I elected to purchase NordPass Premium but there was some issue and my account only showed the free version. I contacted support and Jonathan was quickly able to locate my payment and get the problem resolved! Thanks so much!
SG
Scott G
06/09/22
Grant helped me diagnose the issue…
Grant helped me diagnose the issue swiftly, and was patient as I worked through the suggested steps. Solving this problem involved repeated attempts across multiple devices. All is secure and working again - keep up the good work!
SG
Scott G
06/09/22
Grant helped me diagnose the issue…
Grant helped me diagnose the issue swiftly, and was patient as I worked through the suggested steps. Solving this problem involved repeated attempts across multiple devices. All is secure and working again - keep up the good work!
SW
Shara Wetzel
06/09/22
Getting Premium Up and Running Quickly
I elected to purchase NordPass Premium but there was some issue and my account only showed the free version. I contacted support and Jonathan was quickly able to locate my payment and get the problem resolved! Thanks so much!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].