9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 561-570 out of 1203
DP
Dalibor Pinjuh
04/26/22
Simply I like them
I can only confirm, again, excellent product, great customer service, Benjamin helped to me even before I explain everything what I need. As always before, Nord team are proved that they are the best. Highly recommended. AAA+++
I
ikea
04/26/22
I contacted to reset my password
I contacted to reset my password, customer service went super smooth and it was easy to solve instantly. Thank you Johnathan.
J
Jagut
04/26/22
Jonathan is the BEST
Jonathan is the BEST. He was is so patient and supportive. He was AWESOME!
IN
I N
04/25/22
Benjamin was extremely patient and…
Benjamin was extremely patient and helpful walking me through the steps of using the platform. I was leery at first of using a company without a person to speak with, but he (and presumably the company) allowed me as much time as I needed through the “instant chat.”
CO
CMO O
04/25/22
Support is fast and excellent
Support is fast and excellent. They not only give you the direct answer, but also a link to where you can find more information on their website. Impressed!
JM
James Miles
04/25/22
at first i annoyed with the BOT Service…
at first i annoyed with the BOT Service then I got a live Rep named Jonathan. great guy very attentive and knows the product and services of NORD very well. thanks for helping me correct my issue. I gave 5 stars for his great service
DC
Derrick Cornell
04/24/22
Benjamin was able to help with account…
Benjamin was able to help with account issues and concerns i was having.
EL
ERICK LP
04/24/22
Jonathan solve my problem fastly and efficient
I had a problem with my account and I needed to restore some data, Jonathan attended me quickly, in less than 5 minutes my problem was already solved, without a doubt the best support operator.
MT
Michael Tomaino
04/24/22
I chatted with Jonathan concerning my…
I chatted with Jonathan concerning my interest in NordPass. He was very helpful and answered the majority of my questions. I'm looking forward to "checking out" the software.
CW
Carol Woodard
04/24/22
Aubrey was quick and efficient when…
Aubrey was quick and efficient when helping me fix my log-in issue with Nord Pass.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].