9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 531-540 out of 1203
G
GhostFrog
05/21/22
Easy solution to a stupid problem
Christopher helped my after I managed to destroy my App after only two days... I had really no idea that my problem was or how to solve it, but after 5 min and two clicks my App is working again!
PL
Pramish Luitel
05/20/22
Thank you Denzel for your help today
Thank you Denzel for your help today. And always huge thanks to NordPass customer service.
PD
Patti D
05/20/22
Today I was saved by Benjamin who was…
Today I was saved by Benjamin who was extremely patient with me, and resolved my urgent issue! I'm very grateful!
C
Claudio
05/18/22
Couldn't log in to some of my PCs
Couldn't log in to NordPass on some of my PCs. Jonathan patiently walked me through the process of uninstalling and reinstalling which resolved my issue. Thanks Jonathan!
AJ
Antonio Johnston
05/17/22
I got a very nice and knowledgeable CS…
I got a very nice and knowledgeable CS rep. His name was Jonathan and he quicky and I might say painlessly handled my request for a refund as I an 68 y/o and limited technically and was having trouble with some features, thanks Jonathan.
P
pm
05/16/22
Sophie walked me through and helped me…
Sophie walked me through and helped me out with my nord pass issue. very helpful and professional.
D
David
05/16/22
problem with MFA
very good help on live chat , thanks sofia
AA
Alexandra A
05/15/22
Quick and efficient
I forgot my master password and Aubrey was really helpful and quick in helping me solve the issue.
JW
Jason Westaway
05/11/22
NordPass
NordPass NordPass is amazing - works well. All passwords are secure, all you have to do is remember one Password. - 24/7 online FREE chat support. All other password you generate. Be safe. Every site you use will have a different password. Remember to add MFA for more security to NordPass Amazing Password Manager
AS
Andrew Smith
05/10/22
I used the chat facility to request a NordPass reset
I used the chat facility to request a NordPass vault reset - to get me started with a new clean slate. Benjamin was online quickly, helped me quickly and got me up and running in 5 mins. Easy for me, an excellent service. Thanks Benjamin.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].