NordPass Reviews in June 2026: User Ratings, Pros & Cons

It was great help

It was great help, I got answered immiediately by a really nice and helpful employee called Sophie, her help was quick and effective and I solved my problem in less than 2 minutes.

Great VPN with great Support!

I would really recommend this VPN, in my opinion one of the best VPNs. You can set your location in really many countries, which can be very useful to watch Netflix movies that do not exist in your own country, for example, or for games it is also practical, because you can play in other countries that are not available to you. Unfortunately I don't have any use for it anymore, at first I was a little worried about the refund, but it all worked great! The support is also very helpful and ...

Got additional 18 months for free on…

Got additional 18 months for free on renewal.

NordPass Account Reset

I reached out to support because I forgot my master password and recovery code for my NordPass account. Christopher, the support tech, was really quick to respond and was very precise in giving me the information that I needed.

If you need online security this is the one-

I've been using nordpass for close to two years now. Their no log policy and just the heavy layered security and great customer service has made me a customer for life. I love the entire nord ecosystem. From nordpass to nordvpn to norddrive. Now I hear they have a bundle? Worth it, 110%.

Needed a human touch to solve my "simple" issue

I had been trying Nord support, the inadequate FAQs, the bots, then got frustrated and went the email route--but that took way too long to solve what seemed simple enough, why did I keep getting "User Can't be Authenticated" notices. Sounded like a simple password/username issue. But it was much more complicated, getting me into Keychain details I'd rather not have to know about. Finally, Leroy came to the rescue and after trying several different server addresses and a lot of patience from ...

NordPass for ChromeOS?

My trial period for NordPass Premium just expired, and I've been making the decision on whether or not to pay for a 2yr plan; we use Windows, Android and ChromeOS and the clincher is whether Nord will be implementing NordPass in ChromeOS. Apparently this is in the works, but no promises on timeliness were given. Sophie was plain honest and helpful rather than attempting to justify a sale. Well, I've decided to go for a Premium plan anyway. Sophie's workaround (web-based locker for user/pass ...

Must Have!

I've been using the service now for a month and it has significantly reduced my stress levels. Pros: - simple and clean interface - very easy to understand - the auto-fill feature is amazing (asks to save newly entered passwords) - easy to add secure notes - recently generated passwords are saved!! (saved numerous times) - amazing customer service!!! Special mention to Benjamin. I used the chat feature. No wait time! Benjamin easily resolved my issue. Cons: - I wish there was a feature ...

Aubrey helped me a lot and solved my…

Aubrey helped me a lot and solved my problem. Thank you so much!

Benjamin Did A Stellar Job Resolving My Issue

Benjamin was wonderful, smart, fast, concise, polite, professional, and prompt in his responses to address my issue. Solved within minutes thanks to Benjamin making it super easy. 10/10 one of the best customer experiences I've had. Pol - if you're reading this, Benjamin deserves a raise! He's a fantastic asset to the NordPass Customer Experience Team! :)